Reserve at Evanston is located at 1930 Ridge Ave. in Evanston, Illinois 60201. Reserve at Evanston can be contacted via phone at (847) 864-5900 for pricing, hours and directions.
Dear Yunus,Thank you so much for the positive rating at The Reserve and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback from great folks like you! We would love to hear more about what you liked! Please feel free to leave additionalfeedback to let us know what you loved most.
Jiaran Wang (Sophia) on Google
The management team are great! They always respond to my inquiries in a timely manner. The cleaning staff would even greet me in the hallway which makes me feel really warm. Great apartment! Highly recommend!
Business Response on GoogleDec 16th, 2023
Dear Jiaran Wang (Sophia)! Thank you so much for your review and for taking the time to share your experience! We work hard at The Reserve to meet expectations like yours and are happy to hear we hit the mark. If convenient, please let us know what you liked best!
Ishan Sharma on Google
Great place to live at Evanston. Home are spacious and well furnished. The management staff is prompt and super helpful and the property is maintained well.
Business Response on GoogleJan 10th, 2024
Dear Ishan Sharma! Thank you so much for your review and for taking the time to share your experience! We work hard at The Reserve to meet expectations like yours and are happy to hear we hit the mark. If convenient, please let us know what you liked best!
Pallavi Srivastava on Google
I have had the privilege of residing at the Reserve for the past 1 year, and I must say that my experience has been absolutely outstanding. From the moment I stepped foot into the building, I knew I had found a place that truly felt like home. The first thing that struck me about the Reserve was the impeccable maintenance and cleanliness. The common areas are flawlessly maintained and the attention to detail is evident throughout, creating an inviting and welcoming atmosphere. The management and staff deserve immense praise for their professionalism and attentiveness. They go above and beyond to ensure that all residents' needs are met promptly and efficiently. I would highly recommend staying at The Reserve.
Business Response on GoogleJul 26th, 2023
Dear Pallavi Srivastava! Thank you so much for your review and for taking the time to share your experience! We work hard at The Reserve to meet expectations like yours and are happy to hear we hit the mark. If convenient, please let us know what you liked best!
Katie Fox on Google
An awful place to live, and I am so glad to have moved out. I lived at the Reserve for three years, and it became an increasingly worse experience, with management increasing in their nickeling and diming of tenants to the point that theyre honestly just a joke. When I moved in, it was under a different management company, which was way better. The apartments are incredibly overpriced with poorly installed appliances (my completely renovated apartment had to have all of its appliances re-installed after they were incorrectly installed be the first time), and the appliances continued to break down after they had been fixed multiple times. The rent is inflated beyond what is reasonable to market value, and they dont enforce the rules they create for their own amenities, making them nearly unusable- for example the pool- its practically always overcrowded by either screaming undergrads, or people who have invited so many guests that you cant even use the pool. They also only give you access to amenities at certain times of the day, for example the coffee machine. So the amenities they list arent even really accessible. This was never the case with the old company. Not to mention, your packages constantly get stolen or lost due to their insecure package system. Living at the Reserve the last few years has been a nightmare experience- with so many options in Evanston, be sure to miss them. I couldnt get out of there fast enough.
Business Response on GoogleAug 4th, 2023
We apologize for your negative experience while living at the Reserve. While we cannot control the appliances that prior management installed we do complete all maintenance requests promptly as we are made aware. We understand that at a point in time we had restrictions to the coffee machine due to overuse but this had been lifted within a short amount of time. We appreciate your feedback and will take your concerns into consideration to make improvements. Thank you for taking the time to leave a review.
