Heaven Sent Florist

Shotcy _{on Google}

Mar 8th, 2024

I ordered a bouquet a few weeks in advanced from my set delivery date with high expectations. Flowers did not look anywhere near the expected photo. Most of the bouquet were just 90% added on green leafs and stems. There was about 5 flowers in the bouquet I received when the image shown was filled with flowers. Disappointed and won't be ordering again from here. Photos are NOT like the picture. Pretty insane how unmatched the flowers were.

Cindy Aguilera _{on Google}

Feb 24th, 2024

Beautiful flowers

Stefanie Williams _{on Google}

Feb 22nd, 2024

Worst florist delivery I have ever experienced. Flowers were dead on arrival. I figured Ill call and Im sure theyll fix it. I was wrong. The First Lady said we will pick up the old ones but later someone called and blamed the temperature in my office; then she blamed the type of flowers (tulips). Then said the person that ordered them needed to call. That person is my husband who is deployed to another country. Thank for spoiling even more of a Valentines Day for me. You suck!!!

Chris Stone _{on Google}

Mar 2nd, 2024

Absolutely abysmal experience, and even worse customer service!
The arrangement ordered was for the funeral of a loved one. The original delivery was scheduled for a Monday at the funeral home however Heaven Sent Florist was unable to deliver. After contacting the funeral home and the florist, the arrangement was delivered to the funeral home 2 days later and 2 hours PAST the service at the cemetery.
Upon contacting the florist again AFTER the funeral, the manager was horrendously rude, took zero responsibility, blamed the funeral home and then even became irate with us, the bereaved customers on the day of the funeral. She effectively yelled at us on the phone telling us that they couldnt redeliver to our house today because they have other customers. When we explained that they had already FAILED to deliver on Monday and then again FAILED to deliver in time for the funeral at 130pm, the manager yelled and said fine you want us to deliver them at 8pm, we will deliver them at 8pm!
As promised the arrangement was delivered at 820pm, the delivery person said absolutely nothing, not sorry for the inconvenience, not sorry for the delaynothing.
So thank you Heaven Sent Florist for making a terrible day even worse with your ungodly terrible service, and thank you even more to the manager who was absolutely disrespectful and disgraceful to someone who had just lost a loved one.