Hours

Friday:
10:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM

Chamber Rating

Verified Member
0.0 - (-33 reviews)
-2
-4
0
0
-27

About
Citi

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Contact Info

Questions & Answers

Q What is the phone number for Citi?

A The phone number for Citi is: (619) 631-4378.


Q Where is Citi located?

A Citi is located at 402 Fletcher Pkwy, El Cajon, California 92020


Q What is the internet address for Citi?

A The website (URL) for Citi is: https://www.citi.com/?utm_source=extnet&utm_medium=yext&y_source=1_Mjg5MTY5NDItNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Citi open?

A Citi is open:
Friday: 10:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM


Q How is Citi rated?

A Citi has a 0.0 Star Rating from -33 reviewers.

Ratings and Reviews
Citi

Overall Rating

Overall Rating
( -33 Reviews )
-2
-4
0
0
-27
Write a Review

Albrecht Kaprek on Google

image

Business Response on Google Nov 22nd, 2023
Hi Albrecht, we would like to look into the reason behind your rating. Please email us at [email protected] and mention your review by name. ^Tea

Lucinda Hollands on Google

image I encourage you to do your banking elsewhere! Our debit card was used for a sum of $300 that was not ours. The bank states it was! We have been ripped off by Citibank for $300. I called my personal branch in El Cajon, CA and was told that they could not help me. I needed to call the number on the back of my card. When I call that number, I can't undersand the representatives, then falsify my statements. My bank can't help me? They can take my money and tell me, I actually made the purchase? Really? I have been a customer for over 15 years and this is how I am treated? Is anyone else experiencing this? I'm calling my local news station to investigate this fraudulent activity by Citibank.

Business Response on Google Aug 22nd, 2023
Hi Lucinda, we regret to hear about this matter. Please email us at ([email protected]) or direct message us on Twitter (@AskCiti) with details about the issue and reference Google My Business. Sincerely ^Fred

Devin on Google

image Scammed by an ATM here on 01/10/24 around 10:35pm. Went to go pull out $500 in cash advance money from my credit card and it kept rejecting it for some reason. I try for about 30+ minutes to pull money out and it refuses to go through. So, I then go across the street to 7/11 and pull money out there no problem. So it was something wrong with Citi's ATMs rather than my card. Today on 01/14/2024 I woke up to a $500 charge from Citi basically claiming I received $500 in cash advance money from their atm on top of the other atm money from 7/11 I pulled out!!! I called Citi support that same night and the rep said I was fine and not to worry because the charge wouldn't go through and of course...it went through and was officially posted. Now i'm dealing with disputes and extra cash advance fees. Why did the first agent basically lie to me making me think I was fine?Anyways, it is all on camera and I put the time stamps and dates. You can see from the footage I didn't receive a single dollar from these machines. DO NOT USE THE ATMS HERE AFTER THE BANK CLOSES!! Very buggy/shady.

Business Response on Google Jan 25th, 2024
Hi Devin. We appreciate the feedback and would like to engage with you to discuss your situation. You can DM us on X at @AskCiti or send an email to [email protected] with your full name, contact number, account type (checking, Citi Rewards credit card, personal loan, etc), and full details surrounding your concern. Mention "Google My Business" in the subject line so that we know you were referred to contact us. ^Gloria

Christine Davis on Google

image I had the best experience! Sorry I dont have names but the 2women who helped me this morning could not have been more professional and helpful.


Larry Pierce on Google

image Incompetent

Business Response on Google Mar 19th, 2023
Hi Larry. We regret to hear this, and want to learn more. Because we can only reply once to a review, please email us ([email protected]) or send us a direct message via Twitter (@AskCiti) with details. Be sure to include your Google My Business Review handle. We look forward in hearing from you. Thanks, ^Deanna

Overall Rating

Overall Rating
( -33 Reviews )
-2
-4
0
0
-27

Write a Review

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