Factory Direct Tire Pros

mario rowe _{on Google}

Mar 10th, 2024

Unfortunately not very good service. No one was out right rude but I see major flaws in their business model. I took my car to get aligned, which they did do but it turns out my tie rods were rusted out so all the work they did was for nothing. They didn't call before they continued the job to suggest I fix the part first. Now I have paid full price for an alignment when nothing was really accomplished, and I have to fix the part and bring it back. No call to even tell me my car was ready, I just showed up because it was minutes before they closed. I had asked the person at the front desk about any sort of 30 day guarantee or something for my alignment and they just gave me some nonsense about "you don't need it, we the best". And now here I am $150 out of my pocket with nothing to show. And I still need to spend another $150 once I fix my car to have it done properly. I hate saying this about a small business, but I could go to Firestone and they'll do it for less and give you a guarantee and not dodge questions.

Drake _{on Google}

Feb 15th, 2024

I have a horrible experience with Issac!

Rhonda Porter _{on Google}

Feb 12th, 2024

Nina and crew did a wonderful job on making my 22 year old nicked up wheels look brand new. Excellent customer service and friendly staff. I am thrilled with the results.

T FLY Williams _{on Google}

Feb 9th, 2024

I ordered some forgiato"s from Nash and they are so dope everybody loves my rims you should go ordered some too and they helped me ship them to the Dominican Republic I'm gonna be the only one out there with these wheels

Mike B _{on Google}

Dec 17th, 2023

They gave me a fast quote for powder coating my rims and were able to fit me in quickly and had the job finished when promised. Their powder coating tech takes pride in his work. Thanks for slick new wheels!