National Car Rental

greg hataway _{on Google}

Jan 20th, 2024

I love the people there and have always been treated well with great vehicles. Rented there for many years now and they are the best!

Colin _{on Google}

Dec 26th, 2023

The girl at the front was very polite, and all the rentals I've rented here are brand new

Carlos Stewart _{on Google}

Dec 21st, 2023

What's the point in making a reservation when they rent the vehicle out from under you. They put me in a bad situation, now I'm having to find another rental car at the last minute.

Tracey Boswell _{on Google}

Jan 1st, 2024

I had no periblem with the staff at Dothan AL location whatsoever. The reason I docked them a star is their corporate/reservations side.
I reserved a large SUV. It was just a 4 day trip with return to the pickup location. I get called 15min before I arrive that they do not have a large SUV. An Explorer or Durango would be the best they could do. This is not the local locations fault. I wont just say National because every rental car location does this. They will let you reserve almost any vehicle at any time. Then it falls on to the local branch to figure it out. This could be fine if your talking a mid-size vs full or compact. When someone rents a full size SUV for nearly 3x the standard rate they probably have a reason for it. Like I said this is a corporate issue not controlled by the local affiliate. National corporate should care as much as their staff that is on the front lines actually working with the customers.