Credit Union of Colorado, Central Denver, WE'VE MOVED. THIS LOCATION

Drew _{on Google}

Mar 26th, 2023

Reading through these comments is astonishing. I've been here for over 5 years and everything is really great. The people, the policies, and even the online banking. Especially the customer service though. I absolutely love my in-bank and on-phone experiences.
I walked in to see a customer yelling at an agent over their card not being reissued because they claimed it had been stolen for the 5th time in 2 weeks... She handled it professionally but it was hard to watch. Remembering that and a bunch of other similar times is my only guess at all these low reviews.
Honestly, I wouldn't believe the negativity. This bank has always worked with me when my card # gets stolen or I miss a couple payments or that time I got an overdraft fee. No biggie but If these things happened often and for a long time, I expect I'd run out of grace. Lowest car loan interest rate I could find.
As long as their customer service stays as it is, with their policies following suit, there's no chance I'm banking anywhere else. This is exactly what I was looking for when I left my last bank.

Ella Parker _{on Google}

Mar 19th, 2023

Benjamin is really nice and helped us figure stuff out

Amy Herrera _{on Google}

Feb 24th, 2023

Spoke with LAURIE today. My aunt passed and we are trying to settle everything with her car loan. Laurie was unkind and used snide remarks because I was SCARED to tell her where my aunts car is. Ive never had to deal with someones property after death. I dont know whats right and wrong and if i should trust them. I have the money to pay for the car but Im just scared and Laurie treated me like a villain.
I use Navy Federal Credit Union and they have always been amazing. If you have the ability, please send your business there.

Soren Blinn _{on Google}

Feb 12th, 2023

Used this branch for 5 plus years and the outside ATM NEVER works!!!!!!!!Otherwise good

Lauren Roberts _{on Google}

Feb 7th, 2023

They were kind enough to let me make a withdrawal after they had to close early today. Tommy was my teller and so helpful!