Donlen

Sled _{on Google}

Sep 20th, 2021

I'm a technical advisor in a garage and I can say that i've call many fleet management companies like Element, LeasePlan, Wheels and more, but Donlen had by far the weakest service. In total, i've been on the phone for 1 hour. I waited 30 min for someone to take my call, and it took 30 min to have a repair authorization. If you have a compagny with a lot a service trucks, I do not recommand this fleet management.

Amy Fitzgerald _{on Google}

Jul 8th, 2021

I tried to set up a account with this company many time for there customer to bring his vehicles to my shop for service. I can't get a hold them. Then when I talked to someone on the phone about setting up a account they where either high on drug or drunk! Plus rude! Now I have a customer I can not help because they wont get back to me!

Beautiful Chicago (Homeschooling Mama) _{on Google}

Aug 16th, 2020

Hertz Driver Program is the worst. Saying money comes over Safety. Driver and passengers Safety is not a priority.

Bradley _{on Google}

Aug 3rd, 2020

Can't get your work vehicle jumped in a city of millions but can get it towed. Where to? Not an option if you don't have a hotel or home in the city you're in. Doesn't get back with repair lists. Send employees out in work trucks with broken studs. Can't book decent auto body repair. Get's overcharged for basic repairs. I'm not impressed with them for the 5 years we've been using them. Like getting transferred around in calls by representatives not doing their jobs, like phone systems with horrible flowcharts, use these guys for absolutely miserable service.