Lazzari Truck Repair

James Zapata _{on Google}

Jan 3rd, 2024

Awesome team of mechanics! They do the repairs on our company trucks. They are super knowledgeable and friendly. A+ Service!

Christopher Cooper _{on Google}

May 2nd, 2023

Horrible communication bordering on blatant lies. Shady service and manipulative pricing.
Dropped our truck off first thing on a Monday to get an engine seal and transmission reservoir seal replaced. My partner was told they needed it for 3 days and advised them not to change the oil, as we had just done that less than 1k miles ago, and if they needed oil to use the 12 gallons we had on the truck. We were quoted 10.7 hours of labor to do this job.
We call Val Wednesday to get an ETA for completion and were told the truck hadn't even made it into the shop yet and that they were backed up a week, which was never mentioned Monday. We tell them we will pick it up Thursday to run a load and we will bring it back again Sunday to be ready for Monday. Val tells my partner that they have already replaced 2 Coolant lines and an egr line, despite this truck being deleted, which Val later denies ever saying (yet showed up on the final invoice).
Truck finally makes it into the shop, when we are called and told that this job requires extra work to drop the radiator. Not sure how they didn't know this beforehand but whatever. Call Wednesday again since 10.7 hours of labor should already be done in 3 days, and told it will be ready Thursday.
Partner arrives and we are charged DOUBLE the hours of our original quote (21 hours) AND they charged us $500 for an oil change we specifically told them not to do. When my partner confronts them about all of this, Val hides in his office and we are pawned off on the owner's son, who was unwilling to work with us in anyway to remedy their blatant price gouging.
We later find out from another source that Lazzari is used to working big carrier and government contracts that they can charge whatever they want and get paid no questions asked.
Find another diesel mechanic.