Farallon Eye Physicians

Mohammed Lashuel _{on Google}

Apr 2nd, 2024

Appointment started 15 mins late, we had to wait again to talk to the doctor, they told us 15-20 mins but we have been waiting for 45 mins and still waiting.
No regard for time here.

Nicolas Stone _{on Google}

Dec 19th, 2023

Dr.Longar and her staff took very good care of me, addressed my concerns about surgery and did an amazing job. Improved my vision, in a quick and painless surgery. A truly excellent doctor.

Eleanor Ramos _{on Google}

Dec 10th, 2023

I have been a patient of Dr Longar for over a decade and over that period of time have experienced professional and courteous treatment by her front office and support staff including the optical department. Shout out to Dr Longar for her care, thoughtfulness and recent advice and treatment of my cataracts which were planned smoothly including pre-op, operative and post-operative care. Her surgical team was on top of things from scheduling and eyedrops/eyedrops prescriptions. The surgical procedure went smoothly with caring professional staff at Seton Medical Center. My PanOptix lenses are incredible have me back to reading without prescription glasses! I know Dr Longar treats more complex eye diseases and highly recommend her and her team for ophthalmologic care.

Caroline C _{on Google}

Nov 28th, 2023

Please train your front desk personnel to be more courteous and patient when dealing with patients.
Date of incident: 12/07/2023
Time of incident: 1400
Description: hefty Hispanic woman wearing orange glasses, hair pulled back in low bun. Did not even introduce herself. I also work in healthcare and this is not how you treat or talk to patients. Very rude, condescending and impatient when asking about insurance. If you cannot maintain your composure when answering these questions, perhaps you should work elsewhere.
Update: Been coming here for over 10 years and did not have a negative encounter until today. Staff apologized after seeing this review so they seem to genuinely care about their patients which is appreciated. Other than that, everyone else in this office seems super friendly. In and out in 1.5 hours, not too bad.

Padmavathi Chathapuram _{on Google}

Nov 28th, 2023

I visited Dr.Susan Longar a few months ago for eye exams, and though I was given unfortunate news about glaucoma and lost peripheral vision, Dr.Longar was reassuring and comforting and made sure that I understood the treatment plan. She also recently performed cataract surgery on both my eyes, was the most kind and caring doctor, and actually listened to my concerns and patiently answered all my questions- pre and post surgery. After each of my eye surgeries, she called me later in the evening to check to make sure I was feeling ok. She genuinely cares for her patients and makes sure to put one's mind at ease. Her team in the operation theater were extremely kind and thoughtful and I was absolutely comfortable throughout the procedure. I highly recommend her.