Spot Coolers
-
2525 Tarpley Rd #100
Carrollton, TX 75006 - 800-367-8675
Hours
Chamber Rating
Contact Info
- 800-367-8675
- (972) 418-7401
Products
- AIR CONDITIONERS
Specialities
- AIR CONDITIONING SYSTEMS
- COOLERS
Questions & Answers
Q What is the phone number for Spot Coolers?
A The phone number for Spot Coolers is: 800-367-8675.
Q Where is Spot Coolers located?
A Spot Coolers is located at 2525 Tarpley Rd #100, Carrollton, TX 75006
Q Is there a key contact at Spot Coolers?
A You can contact Brad Harrelson at 800-367-8675.
Q What days are Spot Coolers open?
A Spot Coolers is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Q How is Spot Coolers rated?
A Spot Coolers has a 3.0 Star Rating from 2 reviewers.
Ratings and Reviews
Spot Coolers
Overall Rating
Overall Rating
( 2 Reviews )Peter Vale on Google
Details: Classic Plus 26 MovinCool Industrial Portable HVAC Unit.
I hate having to write this post. Why? Because the first interaction was with a female worker who was beyond awesome and helpful - located in Carrolton Tx. If I could find her again, I wouldn't be writing this. Today when I called, my call was routed to Florida where Todd who identified himself as the Operations Manager answered. I explained my need to have a $5k industrial HVAC unit purchased from Spot On Coolers serviced. He explained that if [I] cannot find a repair tech in my area (somewhat rural) that I should throw it away and he can sell me a new one. I asked for a recommendation for a tech since the twelve I called know nothing about these and wouldn't touch it. I offered to deliver the unit to them to make it easier to repair. He replied with [We are not a junk yard of old units and cannot have them crowding up our warehouse]. He further told me they are not the manufacture just a distributer and its not his problem. He has no idea where Denton Texas is and cannot recommend anyone who can repair it. If I want a working unit, I can purchase one from him, problem solved. I should point out that my first call with the young lady who originally helped me, she suggested that I bring it to them so they can get a tech in to work on it. I am amazed at the arrogance and complete lack of respect provided to an existing customer. I would recommend that Todd get some more training. I dropped a lot of money on a unit with less than 25 hours on it. Yes, it is old but in nearly new condition and I simply wanted it serviced. Not asking for warrantee or for anything free. I am happy to pay for the work. Why is that such a bad thing?
UPDATE: Spoke with the manufacture and was informed that the unit regardless of age is completely repairable. He will be providing more to help me.
Kevin Naderi on Google
Best Place Ever for Air Conditioning needs :D
Overall Rating
Overall Rating
( 2 Reviews )Write a Review
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