Quality Ford, Inc.

Wendi Yada _{on Google}

Mar 4th, 2024

Bought a car a month ago from Bob. My family has bought 3 or more cars and trucks from them. Excellent customer service. Very good deals and I got a beautiful car

Rocky Wallain _{on Google}

Feb 19th, 2024

I bought a new Ford F-150 through these guys and I have been extremely pleased with everything so far.

D G _{on Google}

Mar 9th, 2024

Beware of Baileys Ford in Cushing
Ive never dealt with such terrible business practices in my life. I decided to get rid of the big car payment and just work towards no debt, so I stopped in and looked at a cheaper vehicle. The salesman couldnt seem to give me a trade offer, asked my payoff I stated 35 something and he said hed call me with the trade amount shortly. He calls back, offers 33,000. I decide to take it just to get rid of the payment. I get back into the dealership and my payoff totals at 35,691. He then tries stealing $500 from my trade in amount with no good explanation at all, saying that my payoff changed, so his trade offer changed.
I try explaining thats not correct because no matter what my payoff is, the extra comes from my pocket. He calls my banker, my banker tries explaining this also. He just blatantly refuses to listen to anyone.
So, I take the step to call the main dealership in Okmulgee. They immediately step in and fix the problem. The deal continues to process and then I go in to fill out paperwork. The salesman decides to come into the room with me, almost as a bullying tactic to tell me I just want you to know I was right when I took that $500, but Im gonna go ahead and let you have it I immediately inform him that hes not right and he gets up and walks out.
I finally finish and have to immediately leave for softball games.
That evening I notice an issue with the transmission, by this time the dealership is closed. I immediately call the next morning at 8am to make them aware of the problem.
The GM/Salesman for the Cushing dealership refuses to make the deal right by fixing the car. He calls me and informs me that I can just bring it back and cancel the sale or I can fix it myself.
He also states that if I bring it back he will fix it to resell it, but he refuses to fix it for me.
He refuses to work with me on making this right at all, taking the car I purchased back from me instead of repairing it like any other decent dealership would do makes no sense at all.
I have tried reaching back out to Okmulgee, but he somehow has forced them to no longer help either because its his deal overall Bobby Brock is just truly not a good person. This has been nothing short of exhausting and now also financially straining to work with him. Please, just beware. He will sell vehicles claiming theyre one owner only to find out thats a lie, that theyre very dependable only to have a bad transmission the next day that he will stick you with. Please, do yourself a favor and take your business somewhere else because he wont be a good human when it comes down to doing right by people and Bailey Motors has him there with absolutely no one to answer to other than himself and he gets to do whatever he wants, even if its wrong.