Chase Bank

Aaron rockwell _{on Google}

Feb 12th, 2024

If I had the choice of leaving my money with the crackhead on the corner telling me hes going through withdrawals or banking with this branch, I have a feeling all of my money would be spent on crack. Unfortunately this would still be the smarter financial decision than dealing with Kevin at this Chase Bank. I walked in at 4:29 pm attempting to set up a business account with Chase. Kevin then told me that all of their representatives were busy helping customers. I have attached a photo of the branch below of how busy the branch was; I didnt see another customer being assisted in the whole branch. When I brought this to Kevins attention, he proceeded to say it takes roughly 40-45 mins to set up an account, and were not going to do that for you is what Im trying to tell you. I then suggested I try setting up the account l, and if it took too long I would leave when they closed if unable to complete by 5:00. He then said they wouldnt attempt that. I then watched Kevin walk back to talk to his friends in the corner- I can only assume he was trying to put his thumb in his sass, while discussing weekend plans. My intuition leads me to believe this since he was too busy to try and remedy my situation, and chose to previously lie to me about representatives not being available. If someone wants to share this review with his supervisor it would be greatly appreciated as it is clear he is unwilling to work the last 6% of his work day. As a result, I would recommend decreasing his salary by the adjusted amount.

Joey _{on Google}

Oct 24th, 2023

ATM never works!!!!! I been trying to use it for months and always gives me an error. How this not fixed yet?

Jaime Solis _{on Google}

Mar 11th, 2023

It is a good bank, I have been with this bank for a long time, any branch serves me very well .

J S. _{on Yelp}

Nov 5th, 2022

I am having trouble with chase bank lately. I purchased a certified check and I had to cancel it because the names smudged off. The entire incident took 6 weeks to clear up causing my personal checking in negative balance. Yes, I am upset, but not disrespectful.Yes, I am upset, but not abusive. The bank manager threatened to have me arrested for being upset.Chase customer service is extremely poor. Time to find another bank.Jesse DYes, I am upset