HOMETOWN GARAGE DOORS, Co.

Roberta LaFountain _{on Google}

Nov 21st, 2023

We run a construction company and used them to do our garage door they did a good job, we recommended them to a neighbor when they were building a house they never finished that job completely they are still waiting on a part. We used them on a house that we were building for a client 2 weeks after installing it the bracket broke, we have called them several time and have left several text messages over a 3 week period and keep getting told that they will put us on the schedule and never do I think this will be the last time we use them and recommend them.

AMBER HANSEN _{on Google}

Aug 31st, 2023

Tried calling for a week and even left a few text messages to the number they mention on their phone. Couldnt leave an actual phone message as their mailbox was always full. They came highly recommended by family but now have a change of heart. With bad customer service, they will not be recommended by me.
Ended up going with USA Garage Doors LLC. They answered my call and came out that day to fix it. Very friendly and professional

Bryce Holcomb _{on Google}

Dec 24th, 2023

Over the last 10-11 months, we tried to work with Hometown Garage Doors for new garage doors. After paying a substantial deposit of nearly $20,000, we thought our doors had been ordered in July 2023. To our surprise, we find out in November 2023 from the contractor that we were working with that Hometown never ordered our doors. As best we can tell, Jason, the owner, just used our money to run his company and never ordered our doors. Hometown gave our contractor some lame excuse that they faxed our order to the garage door manufacturer, and our order was lost. Fax machines went the way of the dinosaur in the 1990s. So, if Hometown is still using fax machines, this is reason enough not to do business with them. Furthermore, Hometown never followed up with the manufacturer regarding our order so you can see how disorganized they are. After an embarrassing and frustrating experience dealing with Hometown, our contractor fired Hometown and gave me my deposit back. Our experience with Hometown is best described as a disaster. I would highly advise NOT using Hometown Garage Doors. The owner appears to be dishonest, not reputable and, at best, highly disorganized.

Andrew Dobbe _{on Google}

Jul 15th, 2023

Great experience with this company coming out to replace the springs that broke on my garage door. The easiest way to reach them was through text messages, and they responded quickly and got us taken care of. If we ever have any issues in the future, we'll go through this company and refer others to them as well.