Coral Springs Lube Express

Jessica R. _{on Google}

Apr 5th, 2024

I went to get a new tire for my vehicle, and Laurent was very helpful. They did not have the size of the tire I needed, but he was able to inform me which tire shop had it. Great customer service from Laurent. Thank you

Zazou MBT. Haiti zazou MBT .Haiti _{on Google}

Oct 5th, 2023

It was great and i really appreciate the service
I see some bad comments about this place it's a conflict of interest. This place don't deserve that much of people just gonna gave a bad review just for a little discount

Mysterious Wonder Woman _{on Google}

Aug 27th, 2023

I'd like to share an unfortunate incident that occurred today when I visited a shop near Mobile Lube 1 Express in Coral Springs. Due to limited parking spaces shared by several small shops, I parked my car near the shop I was visiting. The owner or manager of Mobile Lube 1 Express approached me, requesting that I move my car as I was blocking one of his customers.
I agreed to do so and asked for a moment to secure my toddler in her car seat. However, as I attempted to exit my car, I noticed that the customer he mentioned had parked extremely close to my car, leaving barely two inches of space, making it difficult for me to move without the risk of damaging her vehicle. I politely asked if she could back up slightly to give me room, and she kindly complied.
I didn't consider this request unreasonable, but the owner of Mobile Lube 1 Express did. He began using inappropriate language and insisted on moving my car for me, which I declined, as I was uncomfortable with the close proximity of the other vehicle.
In response, he continued to use profanity, addressing me disrespectfully in front of my toddler and other customers. I maintained my composure and requested that he refrain from speaking to me in such a manner. I emphasized the importance of respectful customer service.
Regrettably, his behavior escalated further, and he became increasingly disrespectful. He argued that since I wasn't conducting business with him, he had no obligation to treat me with respect. He continued to berate me and demanded that I move my car, which I eventually did, parking away from his establishment.
Even after distancing myself, he continued to verbally threaten me, including threats to kick my car and physically harm me. This occurred while my child was still in the car. I became alarmed and felt threatened.
I voiced my intention to leave a negative review of his business on social media due to his unprofessional behavior. Despite having several witnesses, only one individual stepped in to assist me. The owner of the shop I was initially visiting also agreed that such behavior was unacceptable.
I must stress that the Coral Springs officers who arrived at the scene did not take appropriate action. Despite my detailed account and the presence of witnesses, they did not thoroughly investigate the situation or view any available security camera footage. I felt that my concerns were dismissed, and I was made to feel as if I were overreacting.
It is essential that customers receive respectful treatment from businesses, particularly those sharing parking lots with other establishments. Today's experience was deeply disheartening, and I hope that sharing it will encourage more respectful and considerate behavior in the future.

nia lewis _{on Google}

Aug 8th, 2023

Great customer service from Steve !!!