Massachusetts Eye and Ear, Concord

Mark Turner _{on Google}

May 21st, 2023

Dr Brown went above and beyond concerning my son Tanyons hearing issues. Thank you

james seaver _{on Google}

Jul 15th, 2022

Terrible medicine thru this facility

Alicia D. _{on Google}

Nov 30th, 2020

0/10, all this place cares about is making money. I made an appointment for a persistent ear ache. Diagnosed with an ear infection and prescribed antibiotics. But then the doctor said they wanted to find the root of the problem and scheduled a hearing test for after the infection cleared. At the time I thought it was strange since I told her hearing loss was not an issue, but I also thought it was kind of her to be thorough and want to help with the pain. Went back for a follow-up appointment after the hearing test and the doctor spent literally 1 minute with me - she said everything was normal and dismissed me. I said what about the pain, and finding the root of the problem? She was still dismissive and suggested I try an ENJ clinic, or go to a facility with more extensive testing. So basically I was conned into spending $800 on a hearing test I didnt need, and offered no further help.

Roger Maillet _{on Google}

Oct 16th, 2020

GO ANYWHERE ELSE!!! BILL = $994.07 for NOTHING
I was referred to Mass Eye and Ear in Concord by my primary care physician, after my doctor noticed that I had a deviated septum which showed up on some X-rays. I arrived and met with doctor Michael Fattal, who put a camera up my nose diagnosed me with something I already knew I had and told me he couldn't help then basically shooed me out. I was in and out maybe 10 minutes. I was already ticked off at this point, now imagine my disbelief when I received a bill for $994.07!!!! This included a charge of $861.00 for "OFFICE VISIT". I kid you not $861.00 for just walking through the front door. I've had emergency room visits cost less! I have linked the bill(I blacked out my personal information), I am in utter disbelief with this place!