AutoNation Volkswagen Columbus

Elizabeth Davenport _{on Google}

Apr 6th, 2024

AutoNation Volkswagen needs to improve on Customer Service. My daughter car was being Serviced and it had a recall so to fix the recall it was an additional 2hrs . My appointment was at 8 we didn't leave until 11:30. I wasn't offered a loaner car, wasn't offered snacks or anything. I'm used to Top notch Customer Service given at Kia dealership and Toyota dealership.

Renee Gede (aramaiclady) _{on Google}

Apr 4th, 2024

Nice store, glad to see they added a new feature since the last I was there ... a full Keurig coffee and tea bar. Loved it. If I gotta wait on it, I like to wait in style and I have been spoiled by the entire VW process since I first purchased this 2015 Beetle. The Atlanta office also had a kids playroom, a snack counter, and a dark quiet movie theater with reclining chairs, but you know ... one step at a time. (Smile) Always have a good word about Matthew, my AutoNation Concierge. He's a pleasant person and friendly spirit to work with and is very knowledgeable about his job.

Penny Russell _{on Google}

Apr 3rd, 2024

Salesperson Ryan Huntsman was exceptional. I was on the way to the Honda dealer and saw the Atlas on the VW lot. I had never considered purchasing a VW. However, Ryan was a very thorough and patient as he explained, as well as demonstrated, how the vehicle operated. After his "training session" I was sold!

Donna Locke _{on Google}

Apr 2nd, 2024

Ryan was amazing, his love of VW cars was a nice touch. He helped me with my million questions and I bought my new car in the same day. The entire team was very helpful, friendly and welcoming. I will continue to go to the Columbus VW team for everything, they are awesome!

Pamela Jones _{on Google}

Mar 30th, 2024

I always seem to just stop by without an appointment and always been taken care of respectfully in a timely manner.