Shad Jeffrey A

Cheryl Colarusso _{on Google}

May 29th, 2014

Very disappointed in services rendered by Jeffrey Shad. His receptionist Sara is unprofessional and would benefit from a customer service class. Called the office on 4/15 to confirm that my NYS tax payment was submitted for an automatic electronic debit from my bank account...I got conflicting answers and when I said that I had a busy day ahead of me and really didn't have time to come down there and get the IT 201 Jeff basically told me that I don't know what a busy day is. I then spent over an hour on hold with NYS and now have been in an email war with Jeff since this morning...still I am not sure if it was submitted or not. After the treatment I have received from both Jeff and his secretary/receptionist whatever she is I would not EVER refer anyone to him. Consider yourself warned