Staples

Lindsey Walker _{on Google}

Mar 19th, 2024

The manager here is AWESOME!

Anthxny HC _{on Google}

Mar 18th, 2024

The printing people used to be on top of everything. Lately orders are not done in time. Not even outside of the time frame. I've given them 2 full days even though the order was supposed to be done by 730 the day I placed the order (placed by noon that day) and even 2 days later they didn't bother to start the order or they didn't make my full order and tried to charge me the full amount. Very disappointed in this location now.

Keisha Woods _{on Google}

Feb 14th, 2024

Absolute trash. I put an order in for my father's obituaries at 10 am with an estimated ready time of 530 pm. I get there at 530 and inquire about my order and everybody is looking like they'd seen a ghost. They literally started my order while I was standing there. Ok no problem, whatever. I get the box and take it to my car and open it and burst out crying. They gave me the wrong size, the photo on front was so dark you couldn't even see his face,the "saddle" Staples were literally on the top of the obituary, it was absolutely horrible. Currently waiting on a refund but this is the worst experience at an already difficult time. I'll never go back.

Kris Wright _{on Google}

Feb 23rd, 2024

I had been working with Staples (West 117 Cleveland) since 2005 a gentleman named Jermaine took my orders every year everything went fine. Since 2023, you got a guy in there his name is "Brian". He's not capable of the job and the place is under staffed My order from 2023 Never came through and today they told me we can't even process 2024 because editing is no longer available???? What good is a print shop where you can't add or subtract your text?? I felt bad for his employee her name was Dakota she was as clueless as he was. The guy had more song and dances than anyone wants to hear and he was rude and started whining that he was over stressed ... That's who you got running your store man, that guy couldn't run a mop or a broom let along be in charge of the place, and I don't know what he was whining about but there was only three people running the whole store print shop and cash registers ,,,but do yourself a favor lose ,,,,, that dude He's a cryaby and and doesn't get the job done
straight up.
In search of a new print shop thanks for nothing. KW