Quest Diagnostics - Closed

Joel Brockett _{on Google}

Mar 3rd, 2022

Got to quest on Cohasset 10min early checked in waited patiently had a 840 appointment at 850 lady came out very frustrated and in bad mood said if I'm a walk in I can't take u I replied I have a 840 appointment she said not here and now ur late for your appointment told me I should look at web site next time and be sure of we're my appointment was my mistake but letting me wait that Iong and thin rudely to tell me I was at wrong place and missed my appointment come on

Gloria Ordaz _{on Google}

Jul 31st, 2021

Ive been there 4 times. Each time has been a pleasant experience. You can make an appointment or just walk in. In and out in no time. Very friendly

Brittany Dilley _{on Google}

Apr 2nd, 2021

I made an appointment for 1015am, once I checked in it gave me an estimated 26 minute wait time. The single employee working was unfamiliar with the location and had difficulty finding the faxes order further delaying the services. A second employee arrived during the confusion to find out she too was unfamiliar with this location and had gone to 3 separate locations in one day to fill in. Over all I would say poor customer service on behalf of Quest Diagnostics and they seem to treat their employees poorly with inadequate training and scheduling. 10/10 would not recommend.

Teresa Walsh _{on Google}

Oct 4th, 2020

They're not very friendly but they get the job done.

Laura Thompson _{on Google}

Jun 2nd, 2020

I was unaware that they do not take walk ins at 6:30. I went there and although there were clearly no appointments showing up, no other cars, the lady, Robbie I believe it was, refused to do my blood draw. I asked why If no one else is here? She said, well I have to open. Umm, excuse me but you opened 5 minutes ago. That is horrible customer service! She proceeded to tell me Rio Lindo opens at 7. I said, I have to be to work at 7. I could understand being turned away had there been appointments there, but there was no one. And their website is not clear about only taking appointments that early.