FedEx Office Print & Ship Center

Operator 5280 _{on Google}

Mar 28th, 2024

Shawn is the man. Fedex is lucky to have him.
He's extremely attentive of customers and treats everyone with respect. He packed up around 200lbs worth of stuff very quickly. I was in and out.
10/10

Andre Drake _{on Google}

Feb 29th, 2024

0 stars. Nobody there cares about doing their job. Don't expect your order to be finished on time. Expect attitude from the employees. Worthless.

Gabby O _{on Google}

Feb 6th, 2024

I had an exceptional experience with FedEx! Tkeyah went above and beyond to assist me in returning cable boxes left by the previous tenant. Despite not having an account number, she patiently looked it up in the system, ensuring a smooth process. Tkeyah's outstanding customer service and helpful demeanor made my visit hassle-free. Highly recommend!

Charlee Gibson _{on Google}

Jan 31st, 2024

If I could give this FedEx Office location negative stars, I would. Seriously, stay far away! I should have listened to the 200+ negative reviews that scream "run!" But I thought, hey, maybe they'll surprise me. Boy, was I wrong.
So, let's talk about their so-called passport service. FedEx claims to expedite the process by partnering with this company that uses a sketchy mygovworks.us URL, but it's all smoke and mirrors. They trick you into paying a hefty $200 for something you can do for free. And guess what? No FedEx label is provided! Great, right? Not. Spare yourself the headache and head straight to the post office for your passport needs. Trust me, you'll thank me later.
Now, let's talk about the staff. The woman behind the counter deserves an award for being the grumpiest person I've ever encountered, and that's saying a lot when it comes to shipping facilities. I innocently inquired about the process, only to be met with vague responses and condescending snark. Talk about a communication masterclass!
But it doesn't end there. I decided to give their computer service a shot, paying the $200 to complete forms through a "service" I thought at the time would expedite the process. They promised to rush my passport info, but surprise! No FedEx label was generated after I finished. Confusing, right? So, I politely asked for clarification, and guess what the lady's response was? "That's what I was telling you before." Wow, thanks for the "clarification."
FedEx, if you're watching, please take note: this service is a scam and it makes you all look bad. No need to beat around the bush, just be honest with your customers. Don't bother with empty promises and talking in circles. We deserve better.
In the end, I left without achieving anything. The service was as useless as the workers there. At least the scam didn't patronize me like a child. I highly discourage anyone from using their passport services unless you enjoy throwing $200 down the drain. And as for the staff, they could use a crash course in basic communication and kindness.
As a generally nice person, I believe in basic decency and understand bad days happen to all of us. But unfortunately, the woman at this location seems to enjoy taking out her misery on unsuspecting strangers. Do yourself a favor and find another FedEx Office location where positivity and competence actually exist.