Planned Parenthood - Charlotte Health Center

Halle Smith _{on Google}

Mar 26th, 2024

It took way too long and the staff was very unorganized. I paid for IV sedation and arm was set up for IV. After waiting for a long time, I was told that the person who do IVs was not in so I could not get it. Very unprofessional and not communicative at all.

Alex P _{on Google}

Mar 17th, 2024

Staff was friendly, however as many others have listed, the wait times are atrocious. I got called back an hour after my appt time, and then the wait after was additionally lengthy. This all would have been more manageable if the staff was communicative. I was anxious to go to my car in fear I'd miss being called back.

Delilah L _{on Google}

Apr 4th, 2024

(TOPICS:policy changes,birth control,mens health, appointments, online appointments, TELAHEALTH,online medical records/test results/apps, what they will and will not test for or do, the doctors you can and cannot see,my experience,OVERALL REVIEW at bottom ) TLDR;
This place has went downhill since it moved from Albemarle road. I've been coming here since 2015. The assistant didn't know anything about name brands or birth control or really about anything at all..she said"all birth control is somewhere between 90%and up" that kind of misinformation can ruin someone's life. Booking an appointment is an absolute nightmare online or in person or on the phone(I did all 3 in the months of trying to get an appointment). I also made sure to NOT book a telehealth appointment online because all the reviews and people said that they never answer their telehealth appointments. The last time I was there a year ago, I was told I had to book multiple appointments back to back if I wanted to do multiple things - so I did that this time. When I came in, they wouldn't see me because I was 10 minutes late even though I have a 15 minute grace period. So they booked me a month later, with three appointments to take care of all of my needs.(The light skin man at the front was super helpful and great!)but when I came back They canceled the two appointments when I got there and left the last one- my appointment was fast butI was in there an hour and a half(maybe cuz I was arguing to get the care I needed). So I guess that policy changed.
They do NOT prescribe two types of birth control at any one time which is outrageous. THEY DO NOT KNOW HOW OR WHAT DIAPHRAGMS ARE SO DON'T BOTHER. They do not book consultations to talk about birth control or what your options are anymore so don't bother with that either.
I only saw a nurse practitioner and did not see a clinician not even once... And I guess that's the standard.ik because of roe vS Wade that they are dealing with a huge influx of different accommodations and are leaning more towards helping women in the QUADSTATE AREA that need abortions but they shouldn't be lacking in the preventative side.
My nurse practitioner was really great but also wasn't super informed or experienced either but was much more experienced in the assistant.which isn't saying alot.
My significant other who is a male, really had an interesting experience because they do NOT do men's health here(even though they say they do it at this location on their website). They Wouldn't even give him a referral to a urologist..they just printed out a list of local ones. every question we had about blood work(that they have listed on the site that they take care of)they said they specifically did NOT take care of it. And refused the care we asked for.
Everything we both asked for, they told us to just go to our family doctor. What a shame. I'd also like to mention that an OBGYN is considered a GP/internal medicine/family doctor/primary so if they offer it, they can do it and can even be your primary care Dr. We did our homework, looked on the website for the location and combed through our Medicaid insurance to know what was covered exactly. It makes it hard to see if something is covered if they don't know the brand names of the prescriptions.
OVERALL, the visit is quick and they are professional in a lot of ways because I've seen a lot worse. But they have cut down a lot of the things they've offered and all act like they don't know what's going on with up to date info. Men are not seen here unless you have an sti.The online portal makes it easy to get your medical history,screen results, medical records, HIPPA release..etc.. but you do have to TALK TO THEM ABOUT IT IRL AND GET THIS STUFF WHILE YOU'RE AT YOUR VISIT BECAUSE IT GETS HARDER TO DO IT AFTER YOUR VISIT.

Kike _{on Google}

Feb 11th, 2024

My boyfriend was provided with a mask when he came in however, when I came in five minutes after him I was told Im not allowed in without my own mask. (Discrimination). Financial help is unavailable. If you dont have insurance or $200 to $355 plus an appointment fee of $70 This place will not take you. It took them an hour to call his name. I was not able to go in the room with my partner while he spoke to the nurse. The nurse denied him services because he was not showing any symptoms and she also made it seem as though they did not do the particular testing that we needed. Nurses are completely uneducated about pricing and testing. Staff is rude and arrogant. This place is supposed to help the community and it is sickening to walk in and not have any empathetic nurses or staff that wants to be there.