Carle Foundation Hospital

Erin Vita _{on Google}

Apr 3rd, 2024

The Emergency Department at Carle Clinic on Park St. was a great experience. Even though we got news about our aunt that we didn't want to hear, Dr. McEvoy & his nurse Karley Bruntjen were top notch! Dr. McEvoy delivered the results in a genuine and empathic manner. He took ample time to answer all questions and show images when asked. Karley said she would call and update us when our aunt got settled after being admitted and she did! Sometimes people make empty promises, but Karley went out of her way to keep us informed. Appreciate both of you during this difficult visit! Thank you!

Ingrid Tate _{on Google}

Apr 2nd, 2024

My specialist did not see the need to continue seeing me and when I wanted to discuss a new medication coming out he refused to discuss the new medications to treat my diagnosis. The specialist told me just go to your PCP and follow up there is not need for you to continue seeing me. He is not the first specialist to do to this. Many specialists at Carle Health have denied myself and other patients access to preventive care and curative care. This has been the same with PCPs in Family Medicine and Pediatrics. It is quite disheartening how many providers deny care to patients at Carle Health and just put symptom labels on patients rather than actually put their true medical diagnosis, especially when the patients have been diagnosed outside of the Carle Health System. The discrimination of marginalized groups has expanded.
Carle Health and their staff prefer their patients of privilege and not of marginalized groups. They treat marginalized groups with great bias, as this matter of denying of medication and treatment has such occurred as a patient. They delay more care for marginalized groups. Decrease access to care and treatment for marginalized groups and decrease their involvement in their own care, though their intellect is typically equal to the privileged group. Carle Health does not promote optimal health for their patients, never once asking questions of any patients/family members from pediatric to seniors that addresses inclusion of patients as part of their own healthcare, do not ask about healthy lifestyle, do not address health goals, do not address patients knowledge of medications and adverse effects, do not address mental health and wellness, and do not support the education of patients to help them thrive in their health and wellness. Carle Health administration rather support the rush of patients through as fast as possible and keep patients out of their own health care and not allowing them knowledge of their own health care. This falls fully on administration.
Carle Health does not support health promotion and prevention. The providers at Carle Health are also trained to treat patients symptoms not address them and diagnosis. They label symptoms rather than seek appropriate diagnosis and treatment. Then provide medications that likely are not beneficial for a patient. Carle Health and their providers ignore patients needs to do what they see fit while harming patients due to lack of communication, lack of care, lack of access to medical and treatment services, lack of support services, and lack of Carle Health and providers understanding of patients true histories to be able to successfully care for patients.

David Bloemker _{on Google}

Mar 27th, 2024

I should not have to pay twice for treatment just because a doctor can't get my diagnosis right. I just think it's really unfair. I will be looking elsewhere for medical care.

Steve Brantley _{on Google}

Mar 8th, 2024

Caring professionals

Sonya Stanton _{on Google}

Mar 6th, 2024

If I could give this hospital zero stars I would. They give horrible patient care and their billing department is a joke. Be prepared to spend countless hours fighting with them to bill insurance correctly. I have two insurances and they did not properly bill them correctly. I filled out the proper paperwork on which insurance is primary and which is secondary, yet they just randomly picked which insurance they wanted to bill that day. It was a mess! Im still fighting with them on insurance claims from 2021! They also will send you to collections even though its their fault they didnt properly bill the insurance correctly. Never again would I use this hospital. To add to this I cant believe I use to work for this hospital as a nurse. They treat their own like this.