Firestone Complete Auto Care
-
1007 W Broadway
Centralia, IL 62801 - (618) 436-0281
Hours
Chamber Rating
Contact Info
- (618) 436-0281
- (618) 532-6787
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Firestone Complete Auto Care?
A The phone number for Firestone Complete Auto Care is: (618) 436-0281.
Q Where is Firestone Complete Auto Care located?
A Firestone Complete Auto Care is located at 1007 W Broadway, Centralia, IL 62801
Q What days are Firestone Complete Auto Care open?
A Firestone Complete Auto Care is open:
Thursday: 7:00 AM - 7:00 AM
Friday: 7:00 AM - 7:00 AM
Saturday: 7:00 AM - 7:00 AM
Sunday: 9:00 AM - 9:00 AM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 7:00 AM
Q How is Firestone Complete Auto Care rated?
A Firestone Complete Auto Care has a 3.7 Star Rating from 95 reviewers.
Hours
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Ratings and Reviews
Firestone Complete Auto Care
Overall Rating
Overall Rating
( 95 Reviews )Stacia Fields on Google
I brought my mom to Springfield for a Dr appointment just as we pulled in I began noticing a strange noise only to find out I have a flat tire. I pulled into a parking place and called roadside assistance. They asked me if Firestone Complete was ok since it was the closest place to us, and I agreed. Upon the advice of the tow truck driver I called to give them a heads up, the car was getting loaded and would be on its way. He proceeded to tell me they closed soon and if we didn't hurry it would have to wait until tomorrow, I said "ohhhh no that won't work we live two hours away" the man said well my guy is off at 6 and if it isnt here in 10-15 minutes it wont be finished until tomorrow, it was 4:59. I understand it is end of day and people want to go home, but to two women one using a cane to walk and the other walking somewhat bent over due to a bad hip and back, being stuck in Springfield over night was not an option for us. Fortunately the tow truck driver got it there quickly and we were able to get things taken care of and go home. I felt this guy was so rude and if I had a choice I would have had my car taken somewhere else.
Amazing Manda on Google
Very awesome customer service! Chris & his team were incredibly helpful in a tire emergency prior to a long drive on the holiday weekend! Thanks a ton!
AJ Salzman on Google
Nick Bone on Google
Just got out of Firestone and will never go back.....I got a 2014 f150 with the turbo charged motor that they decided to take for a joy ride....I watched them back it out of the shop and leave with it and returned about 5 mins later then got the call it was finished and my fuel calculator shows 8 miles less to E than I had when it went in....F that place
Bill Hull on Google
I went there today to get a tire change Because I had a bolt in my front tireAnd I asked about the back TireAnd they saidIf there's nothing wrong with it then I wouldn't be charged for so I said ok when I left they charged me for both I look at the papers and it said it was ok so I went back and they said I had a bad valve stem but it wasn't marked on the Mechanics paper and everything else was Mark they wouldn't get me back my money got an attitude with me and tells me to leave I go to my truck and then the woman who wasn't even waiting on me comes out to my truck telling me they did the work on it and being disrespectful to me I will never use another firestone COM again they are so dishonest and disrespectful to customersi wouldn't even give them one star. Bad business
Overall Rating
Overall Rating
( 95 Reviews )Write a Review
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