United States Postal Service

Astrid Ali _{on Google}

Apr 2nd, 2024

Very unpleasant to say the least.

Leslie Owiti _{on Google}

Apr 1st, 2024

I am writing to express my disappointment with the level of customer service I received during my recent visit to the USPS branch located at 205 Academy Street, Cary, North Carolina. As a regular customer utilizing USPS services, I value efficiency and professionalism, however, my recent experience left much to be desired.During my visit to return several packages, I approached the attendant for assistance with the process. Unfortunately, instead of receiving the assistance and guidance I expected, I encountered rudeness and unhelpfulness from the attendant. Despite my polite inquiries, the attendant's demeanor was dismissive, making the return process unnecessarily challenging and frustrating.As a loyal customer, I believe it is essential for all staff members to uphold a standard of professionalism and courtesy towards patrons, especially during interactions as routine as package returns. Regrettably, the behavior exhibited by the attendant failed to meet these expectations.I hope this feedback will be taken constructively to address any shortcomings in customer service training and ensure that future interactions at the USPS branch on 205 Academy Street reflect the high standards of professionalism and assistance that customers deserve.Thank you for your attention to this matter.

scottlinux _{on Google}

Mar 13th, 2024

Hi, just giving everyone an update that our good friend Angela is still working at this USPS location. I witnessed similar things mentioned in other previous comments today from this individual.

Aid Oropeza _{on Google}

Jan 13th, 2024

Don't come here unless you want to be yelled at.

Johnny Cash _{on Google}

Nov 28th, 2023

Angela is possibly one of the rudest people I have ever met. How does she still have a job?
I was given a specialty envelope and wasnt sure where to write the address on it, and wanted to make sure it was done properly. I asked Angela where to write the address and she scoffed at me and said Can you read? It says it right there!! She made me feel really stupid and I dont appreciate being belittled. The package was for a check that needed to be mailed to our closing attorney for a house and it was imperative that it was done correctly.
Also, nobody was in the store at the time, and she acted like my question was bothering her and disrupting whatever it was she was doing. She is incredibly unprofessional.