American Chimney Gutter & Roofing, Inc.

Thomas Buresi _{on Google}

Jan 22nd, 2020

Chimney cleaning.
Did the cleaning and then noted some work to be done on the outside of the fireplace:
Needed to put some high heat mortar on some outside portion of the fireplace.
Did a pathetic job in quality and delivery.
This company is just after your money. Service and quality is not in their philosophy.

Mark Summers _{on Google}

Apr 11th, 2019

Avoid these guys like the plague! Had a tree fall next to my house and just barely scrape the edge of some shingles on the side of the house. Had a guy come out and reshingle it a day or two later so no rain got to it. Unfortunately he used the wrong color shingles and they didnt match the roof. Had these guys come out to give an estimate and they spoke to mother who is 85 and hit her with a bid of $6300! Guess they though they had found someone vulnerable and were going to rip her off.

Pat Woodard _{on Google}

Oct 18th, 2018

At this point, the guys from this company did a good job on my chimney, that I can tell. My issues are with them not calling when they were on their way because I have a dog that has to be placed in his kennel when people arrive. I asked for a call each time. It only happened once. They'd show up and ring the doorbell. The dog is barking so loud and running everywhere that it's difficult to hear the him speaking or do any business that might have been necessary at the time. One time, they didn't show up at all and didn't call to say they weren't coming. I was later told by Rich the guy that I assume was in charge, had overslept. It got to the point he was giving me a lot of apologies once they arrived, and I let him know my frustration about that. The chimney looked great and I was pleased! However, the clean up was pretty poor! They completed the chimney a couple of weeks ago and I'm still finding trash around my yard, to INCLUDE cigarette butts and plastic cup tops. Even a straw that seemed to be purposely partially buried in my yard where they were working. Would I recommend this company? Yes. Rich seems to be a great guy and a great buffer between the client and his construction guys. Rich has patience and he gave me a wonderful quote. I truly appreciate him. And even though his men weren't very good at customer instruction and clean up, as far as I can see, they did a WONDERFUL job.

Terry Slocum _{on Google}

Oct 11th, 2018

I had a leak on my chimney and Rich took a look at it. Within a couple of hours he had mortar between the stones, some black tar caulk, sealer, and flashing on the roof to redirect the water. I paid for the service and a few weeks later it continued leaking. Rich promptly returned and placed tall flashing and tucked in in with roofing caulk. I paid Rich a second invoice and now the chimney does not leak. He called to follow up.
The reason I am giving five stars is because the repair could have been very expensive removing all of the rock on my chimney. Rich repaired it with a repair that I am convinced will last.

Will Hustle _{on Google}

Jul 22nd, 2018

Great service ! I referred USA to all of my neighbors. My brother used USA and thanked me for the referral. I would only use there service from here on out!