Retzlaff Marine

Awful!They don't call customers with updates. They don't return calls. Their tech is clueless. They had my boat for over 3 months this summer. Twice they told me it was fixed but in less than an hour on the water, the same problem arose both times. It was finally fixed after I called the engine manufacturer and had the corporate service director contact the dealership to walk them through the repair.Awful!Do not use. Ever!
Sep 21st, 2022

I used them to pick up/store/ launch my boat. During the pick-up/storage process they were very responsive & friendly; although they did try to sell me on upgrades the whole time. Then came the nightmare of trying to get my boat launch, i probably spent a month trying to get a hold of someone to get my boat launched. Everytime i would get dead air and they stated they didn't have voice mail. When I finally got a hold of the customer service they stated to send an email as the response time will be better. Sent emails and never got a response. End of the date my boat was launched late, I asked to speak to the owner and management about my experience and never got a call back. I try to support local, but this was such a irritating and frustrating I cannot use them again.
Sep 6th, 2022

Jul 11th, 2022

It was very fast and great customer service. My boat is working again thanks to you guys. I can now take my kids fishing again. It was a good price too.
Jun 24th, 2022

Jun 20th, 2022