Froedtert Surgery Center

Hours

Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM

Chamber Rating

3.4 - (5 reviews)
3
0
0
0
2
Read Our 5 Reviews

Chamber Rating

3.4 - (5 reviews)
3
0
0
0
2
  • Liz L

    Bad experience started with pre-op staff not having accurate notes from the pre-op visit that was mandatory before the pre-op during the actual surgery day. Nurse was confused as to why I didn't use the wipes that day since there was no note from previous visit that they never gave me them since I am breastfeeding (They also had incorrect history that they just copied and pasted from my last visit and they didn't submit their notes until about 10 pm the night before surgery so the surgery center had to call me to ask me the same questions that were asked during that visit). They also barely explained anything that they were doing to me and just did things to me without waiting for me to respond if it was okay for them to do it. One instance was after surgery a second nurse came in and she just shoved her hand in my gown and started taking the electrodes on my breast without asking me if she could reach in my shirt she also left me alone to walk back from the bathroom even though I was very groggy and slow. The anesthesiologist didn't seem well organized and walked off after mumbling something was wrong but not my concern. The pre-op nurse during day of surgery and anesthesiologist both just told me there was going to be a student and didn't ask me if it was okay for the anesthesiologist student to be there. No one told me my hands and feet were going to be strapped down and just started doing It without talking to me about it and then the anesthesiologist student Incorrectly put the oxygen/anesthesia mask on me while they were finishing strapping me down and I started to panic a little and the anesthesiologist tech yelled at me to take deep breaths Instead. (I thought they were supposed to ask if it was okay for student to be there and If it was okay If student did part of the procedure or at least Inform me If they were, also I was surprised they let student do it because when tech was asking student questions the student was giving half answers In a not confident at all manner). There was a delay in surgery but no one ever told me why and then they rushed me out after surgery since it had taken so long. They didn't let me finish the lactated ringers because they just wanted to discharge me since they were running behind even though I was really groggy and slow. The pre-op/post-up nurse sounded annoyed that I was having a hard time waking up after surgery. And then a second post-op nurse came in who just started taking off IV and electrodes without really letting me have a say and she was the one that left me alone when I went to the bathroom. She also tried coming in while I was still changing into my clothes after surgery because she only gave me like 2 mins before she tried coming in again and with the anesthesia I was really groggy and slow. They forgot to give me a nasal spray I was supposed to have 10 mins before surgery and never addressed it. They were more concerned about small talk than trying to explain things to me or asking me if it was okay to do things to me. The only person that was nice and made me feel comfortable was Diana from the front desk. The surgeon was fine too and checked in with me before surgery and called my husband to tell him how the surgery went. (The anesthesiologist saw him walking by when she was checking in with me since she left the curtain wide open and asked him to come check on me since I was here to which he politely told her he already had, it was awkward because the anesthesiologist sounded annoyed with him). The scanner for the medications wasn't working and I had random nurses coming in and out to try to fix it instead of just switching it out or taking it with them to fix it. Overall very uncomfortable, unorganized, delayed, and rushed experience.
    Mar 5th, 2024

  • Kristen Wilson

    I had tears of anxiety, tears because scared and tears because who wants to spend a day at any surgery center as a patient. Im not normally one to do a review but this was absolutely necessary. Ive had not one but two procedures done there so its not a coincidence. BOTH times I was there the staff ALL of the staff was AMAZING!!!!! They are there everyday for their job and were not at all desensitized to the feelings of the patient. They made me feel as if I was their only patient of the day. I trust them with my life. The nurses, the anesthesia team and Dr. Burke you guys are truly heros. Even though this is one little review I needed you to understand how important it was for me to write this so that you guys know that you are doing such an incredible job. I just cant say enough I am I really cant. And Im not an easy person to have as a patient. I cry I get nervous I shake I ask a lot of questions I know that I can be a handful. But they didnt treat me like I was, as a matter fact they were just extra gentle and I have to tell you that a doctors bedside manner to me its so important. Im just so thankful that God blessed me to be put on their team.
    Mar 31st, 2022

  • Eric Lopez

    The Froedtert Medical System is a criminal organization. The bills don't stop coming, they don't match what the cost estimate says. $10k for an outpatient procedure.
    Jul 25th, 2020

  • Janet Allen


    Jan 8th, 2020

  • Court Court

    Many specialty clinics. Signs for directions within facility helpful.
    May 27th, 2017

Read Our 5 Reviews

About
Froedtert Surgery Center

Froedtert Surgery Center is located at 840 N 87th St in Milwaukee, Wisconsin 53226. Froedtert Surgery Center can be contacted via phone at 414-805-9500 for pricing, hours and directions.

Contact Info

  •   414-805-9500

Questions & Answers

Q What is the phone number for Froedtert Surgery Center?

A The phone number for Froedtert Surgery Center is: 414-805-9500.


Q Where is Froedtert Surgery Center located?

A Froedtert Surgery Center is located at 840 N 87th St, Milwaukee, WI 53226


Q What is the internet address for Froedtert Surgery Center?

A The website (URL) for Froedtert Surgery Center is: https://www.froedtert.com/locations/surgery-center/froedtert-surgery-center


Q How big is Froedtert Surgery Center?

A Froedtert Surgery Center employs approximately 20+ people.


Q What days are Froedtert Surgery Center open?

A Froedtert Surgery Center is open:
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM


Q How is Froedtert Surgery Center rated?

A Froedtert Surgery Center has a 3.4 Star Rating from 5 reviewers.

Hours

Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM

Ratings and Reviews
Froedtert Surgery Center

Overall Rating

Overall Rating
( 5 Reviews )
3
0
0
0
2
Write a Review

Liz L on Google

image Bad experience started with pre-op staff not having accurate notes from the pre-op visit that was mandatory before the pre-op during the actual surgery day. Nurse was confused as to why I didn't use the wipes that day since there was no note from previous visit that they never gave me them since I am breastfeeding (They also had incorrect history that they just copied and pasted from my last visit and they didn't submit their notes until about 10 pm the night before surgery so the surgery center had to call me to ask me the same questions that were asked during that visit). They also barely explained anything that they were doing to me and just did things to me without waiting for me to respond if it was okay for them to do it. One instance was after surgery a second nurse came in and she just shoved her hand in my gown and started taking the electrodes on my breast without asking me if she could reach in my shirt she also left me alone to walk back from the bathroom even though I was very groggy and slow. The anesthesiologist didn't seem well organized and walked off after mumbling something was wrong but not my concern. The pre-op nurse during day of surgery and anesthesiologist both just told me there was going to be a student and didn't ask me if it was okay for the anesthesiologist student to be there. No one told me my hands and feet were going to be strapped down and just started doing It without talking to me about it and then the anesthesiologist student Incorrectly put the oxygen/anesthesia mask on me while they were finishing strapping me down and I started to panic a little and the anesthesiologist tech yelled at me to take deep breaths Instead. (I thought they were supposed to ask if it was okay for student to be there and If it was okay If student did part of the procedure or at least Inform me If they were, also I was surprised they let student do it because when tech was asking student questions the student was giving half answers In a not confident at all manner). There was a delay in surgery but no one ever told me why and then they rushed me out after surgery since it had taken so long. They didn't let me finish the lactated ringers because they just wanted to discharge me since they were running behind even though I was really groggy and slow. The pre-op/post-up nurse sounded annoyed that I was having a hard time waking up after surgery. And then a second post-op nurse came in who just started taking off IV and electrodes without really letting me have a say and she was the one that left me alone when I went to the bathroom. She also tried coming in while I was still changing into my clothes after surgery because she only gave me like 2 mins before she tried coming in again and with the anesthesia I was really groggy and slow. They forgot to give me a nasal spray I was supposed to have 10 mins before surgery and never addressed it. They were more concerned about small talk than trying to explain things to me or asking me if it was okay to do things to me. The only person that was nice and made me feel comfortable was Diana from the front desk. The surgeon was fine too and checked in with me before surgery and called my husband to tell him how the surgery went. (The anesthesiologist saw him walking by when she was checking in with me since she left the curtain wide open and asked him to come check on me since I was here to which he politely told her he already had, it was awkward because the anesthesiologist sounded annoyed with him). The scanner for the medications wasn't working and I had random nurses coming in and out to try to fix it instead of just switching it out or taking it with them to fix it. Overall very uncomfortable, unorganized, delayed, and rushed experience.

Business Response on Google Feb 27th, 2024
I'm sorry to hear about the experience. I will share this with the appropriate team for awareness. If you would like to speak directly with a Patient Relations representative so that we can find ways to improve the experience, you can call 414-805-2882. Thank you, Carla

Kristen Wilson on Google

image I had tears of anxiety, tears because scared and tears because who wants to spend a day at any surgery center as a patient. Im not normally one to do a review but this was absolutely necessary. Ive had not one but two procedures done there so its not a coincidence. BOTH times I was there the staff ALL of the staff was AMAZING!!!!! They are there everyday for their job and were not at all desensitized to the feelings of the patient. They made me feel as if I was their only patient of the day. I trust them with my life. The nurses, the anesthesia team and Dr. Burke you guys are truly heros. Even though this is one little review I needed you to understand how important it was for me to write this so that you guys know that you are doing such an incredible job. I just cant say enough I am I really cant. And Im not an easy person to have as a patient. I cry I get nervous I shake I ask a lot of questions I know that I can be a handful. But they didnt treat me like I was, as a matter fact they were just extra gentle and I have to tell you that a doctors bedside manner to me its so important. Im just so thankful that God blessed me to be put on their team.


Eric Lopez on Google

image The Froedtert Medical System is a criminal organization. The bills don't stop coming, they don't match what the cost estimate says. $10k for an outpatient procedure.

Business Response on Google Oct 24th, 2020
We are sorry to hear about your experience, Eric. If you would like to speak to a Patient Financial Services representative, please send us an e-mail with your phone number to [email protected], and I will connect you. Thanks, Claire

Janet Allen on Google

image


Court Court on Google

image Many specialty clinics. Signs for directions within facility helpful.


Overall Rating

Overall Rating
( 5 Reviews )
3
0
0
0
2

Write a Review

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