U-Haul Neighborhood Dealer

Hours

Tuesday:
11:00 AM - 4:00 PM
Wednesday:
11:00 AM - 5:00 PM
Thursday:
11:00 AM - 5:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
Closed
Monday:
11:00 AM - 5:00 PM

Chamber Rating

1.9 - (8 reviews)
1
1
0
0
6
Read Our 8 Reviews

Chamber Rating

1.9 - (8 reviews)
1
1
0
0
6
  • Rajat suri


    Feb 2nd, 2024

  • Lucas Wulf


    Aug 8th, 2023

  • Eli Varon

    Really bad costumer service. I would never go there again
    May 28th, 2022

  • Joy Broadnax

    BEWARE! Man who runs this place called me after I gave him a bad review. He never reported the return of a 15' truck and tow dolly I returned. 5 days later. I came back to the shop, knocked on the door several times and no answer. On my way home my bank informed me that my deposit was taken and I was charged another $83. It took a couple of days to get it back. The man's name is Bob Ross. He has an awful temper. When he finally responded he went off and called me out my name. Then told me to call the head woman in charge. Amy. Now once I left a review he called me upset that I did. I'm concerned he may retaliate even more. The office was a slim door with tinted windows on Renton Ave. Next to Grocery Outlet. Always take pics of your rental for pick up and drop off. Fill the gas tank. It was an exhausting and expensive experience.
    Nov 14th, 2023

  • David Corrado

    My customer experience at this location was TERRIBLE. The checkout process when I returned the truck took about 45 minutes, when it has never taken that amount of time for me before. I usually can just drop the truck and leave. I understand that they were training new employees on the job, but I do not understand why that had to be on my own personal/work time, especially considering that I was not paying for that time to rent the truck. Also, I am very glad that I took photos of the truck during the intake process because the location attempted to accuse me of causing some major damage that was not documented when I received the truck, but that I had submitted photos of during the check-out process. It seemed as though they were attempting to pass the buck onto me when they had not done their own due diligence. I am very unhappy with the customer service that I received at this location. Again, I do not understand why it took so long for them to complete the return process when I was waiting and needed to get back to my job. I was shown old photos by the store manager and accused of causing damage when I clearly took new photos that demonstrated that I was free, clear and under control.
    May 9th, 2022

Read Our 8 Reviews

About
U-Haul Neighborhood Dealer

U-Haul Neighborhood Dealer is located at 11805 Renton Ave S a1 in Seattle, Washington 98178. U-Haul Neighborhood Dealer can be contacted via phone at 206-388-4628 for pricing, hours and directions.

Contact Info

  •   206-388-4628

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for U-Haul Neighborhood Dealer?

A The phone number for U-Haul Neighborhood Dealer is: 206-388-4628.


Q Where is U-Haul Neighborhood Dealer located?

A U-Haul Neighborhood Dealer is located at 11805 Renton Ave S a1, Seattle, WA 98178


Q What is the internet address for U-Haul Neighborhood Dealer?

A The website (URL) for U-Haul Neighborhood Dealer is: https://www.uhaul.com/Locations/Truck-Rentals-near-Seattle-WA-98178/023506/?utm_source=gmb&utm_medium=primary&utm_campaign=uhaulsmlm&utm_content=023506


Q What days are U-Haul Neighborhood Dealer open?

A U-Haul Neighborhood Dealer is open:
Tuesday: 11:00 AM - 4:00 PM
Wednesday: 11:00 AM - 5:00 PM
Thursday: 11:00 AM - 5:00 PM
Friday: 10:00 AM - 4:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Monday: 11:00 AM - 5:00 PM


Q How is U-Haul Neighborhood Dealer rated?

A U-Haul Neighborhood Dealer has a 1.9 Star Rating from 8 reviewers.

Hours

Tuesday:
11:00 AM - 4:00 PM
Wednesday:
11:00 AM - 5:00 PM
Thursday:
11:00 AM - 5:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
Closed
Monday:
11:00 AM - 5:00 PM

Ratings and Reviews
U-Haul Neighborhood Dealer

Overall Rating

Overall Rating
( 8 Reviews )
1
1
0
0
6
Write a Review

Rajat suri on Google

image


Lucas Wulf on Google

image


Eli Varon on Google

image Really bad costumer service. I would never go there again


Joy Broadnax on Google

image BEWARE! Man who runs this place called me after I gave him a bad review. He never reported the return of a 15' truck and tow dolly I returned. 5 days later. I came back to the shop, knocked on the door several times and no answer. On my way home my bank informed me that my deposit was taken and I was charged another $83. It took a couple of days to get it back. The man's name is Bob Ross. He has an awful temper. When he finally responded he went off and called me out my name. Then told me to call the head woman in charge. Amy. Now once I left a review he called me upset that I did. I'm concerned he may retaliate even more. The office was a slim door with tinted windows on Renton Ave. Next to Grocery Outlet. Always take pics of your rental for pick up and drop off. Fill the gas tank. It was an exhausting and expensive experience.


David Corrado on Google

image My customer experience at this location was TERRIBLE.
The checkout process when I returned the truck took about 45 minutes, when it has never taken that amount of time for me before. I usually can just drop the truck and leave. I understand that they were training new employees on the job, but I do not understand why that had to be on my own personal/work time, especially considering that I was not paying for that time to rent the truck.
Also, I am very glad that I took photos of the truck during the intake process because the location attempted to accuse me of causing some major damage that was not documented when I received the truck, but that I had submitted photos of during the check-out process. It seemed as though they were attempting to pass the buck onto me when they had not done their own due diligence.
I am very unhappy with the customer service that I received at this location. Again, I do not understand why it took so long for them to complete the return process when I was waiting and needed to get back to my job. I was shown old photos by the store manager and accused of causing damage when I clearly took new photos that demonstrated that I was free, clear and under control.


Load More Reviews

Overall Rating

Overall Rating
( 8 Reviews )
1
1
0
0
6

Write a Review

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