Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Chamber Rating

4.4 - (101 reviews)
68
20
4
3
6
Read Our 101 Reviews

Chamber Rating

4.4 - (101 reviews)
68
20
4
3
6
  • P C

    We purchased tile (caress) from United Tile through Demar. This was the biggest mistake we have made. We installed it in a shower through a licensed contractor. We used epoxy grout (1/29) and waited over a month to use as we were waiting for the shower door (3/6). On the first use the tile absorbed the water through. When we reached out and started a claim even before any information, they kept trying to blame it on the installation. They asked us if we had caulked area between the shower pan and the wall (which we had not because we have used epoxy grout in between). They refused to come out to see it after that and are saying the water is seeping upwards 3 feet (in mins after getting wet?!) into the tile. If you look at this photo, if the water was to seep upward - it would go up consistently up the entire tile not just in spots on the edges. Our installer has also built us 2 other showers with same grout and same process with ceramic tile but from BEDROSIAN tile. I have NOT had any issues in those showers. As a homeowner this is so sad, I have spent thousands of dollars in labor and United just wont stand behind their product and are looking for any reason to not come out to even see it or send a 3rd party to look at the installation. They are characterizing as a bad install without even looking at it. Please be careful before buying their product because when something goes wrong this is not the company you want to deal with.
    Mar 25th, 2024

  • paul watkins


    Jan 26th, 2024

  • Julie Johnson


    Jan 18th, 2024

  • Melissa Terrell

    Beautiful showroom and great people.
    Sep 20th, 2023

  • Chad

    I went in and asked where the general layout or how to work with the store. There was only one person in the store, she said that tiles were spread all over and to look. I was in the store for 2 hours and still have no idea how the store actually works. The main person kept leaving so there wasn't more help to direct me. The tiles appear to be on the walls, but then you have to find a separate catalog of the tiles to see what their specifications are, and then another catalog to see what shapes are available. Overall not friendly to general homeowners who their contractor directed them to the store. Maybe the prior reviews were based on before COVID. Definitely not my experience.
    Sep 18th, 2023

Read Our 101 Reviews

About
United Tile

United Tile is located at 750 S Michigan St in Seattle, Washington 98108. United Tile can be contacted via phone at 425-251-5290 for pricing, hours and directions.

Contact Info

  •   425-251-5290

Questions & Answers

Q What is the phone number for United Tile?

A The phone number for United Tile is: 425-251-5290.


Q Where is United Tile located?

A United Tile is located at 750 S Michigan St, Seattle, WA 98108


Q What is the internet address for United Tile?

A The website (URL) for United Tile is: http://www.unitedtile.com/


Q What days are United Tile open?

A United Tile is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed


Q How is United Tile rated?

A United Tile has a 4.4 Star Rating from 101 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Ratings and Reviews
United Tile

Overall Rating

Overall Rating
( 101 Reviews )
68
20
4
3
6
Write a Review

P C on Google

image We purchased tile (caress) from United Tile through Demar. This was the biggest mistake we have made. We installed it in a shower through a licensed contractor. We used epoxy grout (1/29) and waited over a month to use as we were waiting for the shower door (3/6). On the first use the tile absorbed the water through. When we reached out and started a claim even before any information, they kept trying to blame it on the installation. They asked us if we had caulked area between the shower pan and the wall (which we had not because we have used epoxy grout in between). They refused to come out to see it after that and are saying the water is seeping upwards 3 feet (in mins after getting wet?!) into the tile. If you look at this photo, if the water was to seep upward - it would go up consistently up the entire tile not just in spots on the edges. Our installer has also built us 2 other showers with same grout and same process with ceramic tile but from BEDROSIAN tile. I have NOT had any issues in those showers.
As a homeowner this is so sad, I have spent thousands of dollars in labor and United just wont stand behind their product and are looking for any reason to not come out to even see it or send a 3rd party to look at the installation. They are characterizing as a bad install without even looking at it. Please be careful before buying their product because when something goes wrong this is not the company you want to deal with.


paul watkins on Google

image


Julie Johnson on Google

image


Melissa Terrell on Google

image Beautiful showroom and great people.

Business Response on Google Sep 20th, 2023
Hi Melissa,Thank you for the positive review! We're so glad you had a great experience at our showroom.

Chad on ChamberofCommerce.com

image I went in and asked where the general layout or how to work with the store. There was only one person in the store, she said that tiles were spread all over and to look. I was in the store for 2 hours and still have no idea how the store actually works. The main person kept leaving so there wasn't more help to direct me. The tiles appear to be on the walls, but then you have to find a separate catalog of the tiles to see what their specifications are, and then another catalog to see what shapes are available. Overall not friendly to general homeowners who their contractor directed them to the store. Maybe the prior reviews were based on before COVID. Definitely not my experience.


Load More Reviews

Overall Rating

Overall Rating
( 101 Reviews )
68
20
4
3
6

Write a Review

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