Red Robin Gourmet Burgers and Brews

Nice little b-day lunch for our 7yr old grandson.
Apr 5th, 2024

Apr 4th, 2024

Apr 3rd, 2024

We walked in and it was sort of busy, so we gave them our number and stepped out for about 20 minutes. When we came back in, the place was fairly quiet at 8:40. We hadn't been texted yet. We were then seated at the bar. I went to wash my hands and there was a guy doing illicit drugs at the sink. It took the staff a good 5 minutes to do anything about it; long after the guy left. Still we ordered. We seemed to have been overlooked a few times after ordering. The food was good, but the service, well... Speed was definitely not a priority. Nor was following up on orders. Having worked in food service for years, I couldn't fathom how it was even possible for any of this to happen with half the tops open when we were seated and it being well past the rush. I blame the manager and whoever is the trainer there. There is literally no leadership role present in the front of house. You guys are truly in a staff up or shut down situation right now and I don't see us returning anytime soon. Kid-friendliness: Check the bathroom for someone abusing hard drugs before you let your child use the facilities. The staff is unlikely to care enough to address the situation properly.
Apr 3rd, 2024

Red Robin Northgate Very nice, attentive Managers. Have helped me out on several occasions. Good servers. Jean in Seattle
Apr 2nd, 2024