Pathlight Mood & Anxiety Center Seattle - Madison St.

Pathlight Mood & Anxiety Center Seattle - Madison St.

Hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Chamber Rating

Verified Member
1.0 - (3 reviews)
0
0
0
0
3
Read Our 3 Reviews

Chamber Rating

Verified Member
1.0 - (3 reviews)
0
0
0
0
3
  • Lisa Hansen

    If you are experiencing complex PTSD and/or have Sensory Processing Sensitivity, don't expect to get appropriate treatment. They will treat you as though PTSD is the same as cPTSD and will ignore and mistreat SPS patients. It was great until a public attack and ignorance from my individual therapist. Good luck if you have either of these, you'll need it!
    Jun 21st, 2022

  • Im Tired


    Apr 26th, 2022

  • O

    Everybody has a different experience, but mine was bad. If you have other options, I recommend avoiding pathlights residential. First, they advertise on their website specialized trauma and OCD tracks. Neither of these exist. They say its because their specialized staff left. Second, if you are assigned Dr. Tsai as your psychiatrist, I recommend you change. I did not feel treated as an equal- I felt belittled. This provider even contacted my family without informing me beforehand. He gave them personal information about me despite it being a non-emergeny. This is NOT a patient-centered approach to care. I was shut of my own treatment. Even worse is that some of the information he gave out was factually incorrect. My family relationship, my main support system, is shattered now due to what he shared. Im an adult. My family was not involved in my care and his disclosure was completely out of the blue. Pathlight wont do anything because technically its legal- at intake i asked if I had to sign a release for my emergency contact, and they responded that yes I did. I signed it hesitantly with the implied understanding it would only be used for emergencies, but my provider used this blanket permission for a non-emergent situation. Do not sign ROIs at intake unless you are okay with your info potentially being shared behind your back. know that its your right under HIPAA to not sign and they cant punish you. I complained afterward about being told I had to sign, but they denied I was told this. Without proof either way were at a standstill Third, communication between staff is poor. I often had to talk to 6+ staff before action was taken. Examples- FMLA paperwork taking 2.5 weeks despite consistent follow-up, and taking five days to get a piece of paperwork rescinded that was my legal right to rescind at any time. miscommunication escalated to the point that multiple false accusations were made against me by a staff, and actions were taken based on this information. Despite a formal investigation they couldnt figure out where this false info came from/who said it. Unfortunately this false info is why my provider called my family and gave them incorrect info. Fourth, this facility has a lot of control over patients rights. They can deny you leaving the unit under staff supervision (to go outside for air) at any time, for any length in time and dont have to provide rationale. It makes sense for safety in some cases, but there is little recourse if you disagree with your psychs decision. Its hard being stuck in the tiny unit for days at a time with no outside air or chance to move your legs just because your psychiatrist (whether a good one or not) said so. Something they dont tell you at intake is that they can also put you on skin checks, which is having patients do a strip search multiple times a day. They say you can refuse at any time, but then used denial of skin checks as evidence that I was a danger to myself and couldnt be let outside. This didnt feel trauma informed. I wont go into details, but there was no clinical rationale for having me on this protocol. Despite this they kept me on it for an entire week. I still have not been provided any justification When you have grievances, they have a patient advocate (although they may forget to tell you this). The problem is that they work directly for pathlight and didnt adequately address my concerns. In my opinion its unhelpful to have an advocate who works for pathlight. The only actions taken in response was letting the team know my feelings Im disappointed with pathlight for lack of accountability and respect for patients. I stayed for treatment despite all this b/c of how desperately I wanted help, and pathlight was my best option. Its doable, I just want people to be informed. You deserve to have a variety of points of view All this said, so many staff were great. most of the therapists, nurses, and BHCs were lovely. The problems were mostly from my psychiatrist, disorganization higher up; and policies that dehumanize patients
    Nov 9th, 2022

Read Our 3 Reviews

About
Pathlight Mood & Anxiety Center Seattle - Madison St.

About Pathlight Mood & Anxiety Center Seattle - 1229 Madison St Pathlight Mood & Anxiety Center provides specialized treatment for mood, anxiety, and trauma-related disorders in Seattle for children, adolescents and adults. Accredited by the Joint Commission and led by a nationally recognized team of experts across multiple behavioral healthcare disciplines, Pathlight offers comprehensive, mindfulness-based treatment approaches to support adults and families struggling with serious behavioral health concerns. As a member of the Eating Recovery Center family of programs, Pathlight’s treatment philosophy acknowledges the importance of assessment, intervention and discharge planning in successfully addressing behavioral health concerns.

Contact Info

Questions & Answers

Q What is the phone number for Pathlight Mood & Anxiety Center Seattle - Madison St.?

A The phone number for Pathlight Mood & Anxiety Center Seattle - Madison St. is: (206) 338-3331.


Q Where is Pathlight Mood & Anxiety Center Seattle - Madison St. located?

A Pathlight Mood & Anxiety Center Seattle - Madison St. is located at 1229 Madison St Ste 500, Seattle, WA 98104


Q What is the internet address for Pathlight Mood & Anxiety Center Seattle - Madison St.?

A The website (URL) for Pathlight Mood & Anxiety Center Seattle - Madison St. is: https://www.pathlightbh.com/recovery-centers/seattle/1229-madison-st?utm_source=local-listing&utm_medium=organic


Q What days are Pathlight Mood & Anxiety Center Seattle - Madison St. open?

A Pathlight Mood & Anxiety Center Seattle - Madison St. is open:
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed


Q How is Pathlight Mood & Anxiety Center Seattle - Madison St. rated?

A Pathlight Mood & Anxiety Center Seattle - Madison St. has a 1.0 Star Rating from 3 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Ratings and Reviews
Pathlight Mood & Anxiety Center Seattle - Madison St.

Overall Rating

Overall Rating
( 3 Reviews )
0
0
0
0
3
Write a Review

Lisa Hansen on Google

image If you are experiencing complex PTSD and/or have Sensory Processing Sensitivity, don't expect to get appropriate treatment. They will treat you as though PTSD is the same as cPTSD and will ignore and mistreat SPS patients. It was great until a public attack and ignorance from my individual therapist. Good luck if you have either of these, you'll need it!


Im Tired on Google

image


O on Google

image Everybody has a different experience, but mine was bad. If you have other options, I recommend avoiding pathlights residential.
First, they advertise on their website specialized trauma and OCD tracks. Neither of these exist. They say its because their specialized staff left.
Second, if you are assigned Dr. Tsai as your psychiatrist, I recommend you change. I did not feel treated as an equal- I felt belittled. This provider even contacted my family without informing me beforehand. He gave them personal information about me despite it being a non-emergeny. This is NOT a patient-centered approach to care. I was shut of my own treatment. Even worse is that some of the information he gave out was factually incorrect.
My family relationship, my main support system, is shattered now due to what he shared. Im an adult. My family was not involved in my care and his disclosure was completely out of the blue. Pathlight wont do anything because technically its legal- at intake i asked if I had to sign a release for my emergency contact, and they responded that yes I did. I signed it hesitantly with the implied understanding it would only be used for emergencies, but my provider used this blanket permission for a non-emergent situation. Do not sign ROIs at intake unless you are okay with your info potentially being shared behind your back. know that its your right under HIPAA to not sign and they cant punish you. I complained afterward about being told I had to sign, but they denied I was told this. Without proof either way were at a standstill
Third, communication between staff is poor. I often had to talk to 6+ staff before action was taken. Examples- FMLA paperwork taking 2.5 weeks despite consistent follow-up, and taking five days to get a piece of paperwork rescinded that was my legal right to rescind at any time. miscommunication escalated to the point that multiple false accusations were made against me by a staff, and actions were taken based on this information. Despite a formal investigation they couldnt figure out where this false info came from/who said it. Unfortunately this false info is why my provider called my family and gave them incorrect info.
Fourth, this facility has a lot of control over patients rights. They can deny you leaving the unit under staff supervision (to go outside for air) at any time, for any length in time and dont have to provide rationale. It makes sense for safety in some cases, but there is little recourse if you disagree with your psychs decision. Its hard being stuck in the tiny unit for days at a time with no outside air or chance to move your legs just because your psychiatrist (whether a good one or not) said so.
Something they dont tell you at intake is that they can also put you on skin checks, which is having patients do a strip search multiple times a day. They say you can refuse at any time, but then used denial of skin checks as evidence that I was a danger to myself and couldnt be let outside. This didnt feel trauma informed. I wont go into details, but there was no clinical rationale for having me on this protocol. Despite this they kept me on it for an entire week. I still have not been provided any justification
When you have grievances, they have a patient advocate (although they may forget to tell you this). The problem is that they work directly for pathlight and didnt adequately address my concerns. In my opinion its unhelpful to have an advocate who works for pathlight. The only actions taken in response was letting the team know my feelings
Im disappointed with pathlight for lack of accountability and respect for patients.
I stayed for treatment despite all this b/c of how desperately I wanted help, and pathlight was my best option. Its doable, I just want people to be informed. You deserve to have a variety of points of view
All this said, so many staff were great. most of the therapists, nurses, and BHCs were lovely. The problems were mostly from my psychiatrist, disorganization higher up; and policies that dehumanize patients


Overall Rating

Overall Rating
( 3 Reviews )
0
0
0
0
3

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