CVS

Mar 2nd, 2024

CVS pharmacy in Burien, Wa has always provided excellent service when it counts most for me in times of illness or distress.
Feb 14th, 2024

I had great help from a new employee named OANH. I needed help to apply info. on my flip phone to benefit from a generous savings offer from CVS. She was patient and pleasant (as are all your employees) and very successful in her task. I had a great savings! This was CVS on 160th. in Burien 98166
Jan 30th, 2024

I feel that based on my interactions with Tuan Lam and the things he said to me that I feel not only did he discriminate based on my race but disability and religion. After I brought to Tuan's attention (because he is suppose to be a pharmacist) that his fellow staff member who is also Asian as well, violated HIPAA by using my name and calling my medications in front of everyone he berated and deeply insulted me and my religion. As I walked away he called after me using these obscene abuse of power he was in support of and misused his credentials as a pharmacist. I cannot sit back in 2024 and let someone who is in control over my health prescriptions get away with the misappropriations and call themselves a pharmacist and exhibit 1960's dismissive behavior in February 2024. March 2024: Update *Update* After CVS sent me survey and I completed it, Tuan Lam emailed me and then immediately disability abused me by phone. I reported it to the in store manager Olivia and the next day Tuan had slandered and defrauded my name by fax on a smear campaign.
Feb 26th, 2024

I needed a prescription filled and was treated horrible at the drive up window. I was told to come inside because I was taking too long. My insurance wouldn't over the medicine and I was told by my Dr to use the GoodRX discount. They were having trouble getting it to work, this gale was telling me to download the app, but i already had a card... I didn't understand, she told me to come inside, which I could barely walk so that was not a good option and then she started literally yelling at me until someone inside took the microphone from her to help me. I will never do any business with the Burien CVS again. The employee behavior was extreme and I had never been treated so horribly as I was today. I went to a different pharmacy and had my prescription transferred.
Feb 15th, 2024