Counseling West Seattle

this is by far the worst counseling services ive ever interacted with. starting with Toni. shes always running around like a chicken with their head cut off. trying to speak with her is impossible. she is rude and should think of a career doing something else. she doesnt have the patience needed for this type of job. next time i would rather go with monkeys for counseling then with her again
Mar 14th, 2022

Response email didn't even include a signature which is greatly unprofessional- as if they are ashamed to be associated with this business..
Nov 1st, 2021

I would not use him ever again.
Jun 24th, 2021

It's taken me a while to get to the. point to write this review and I was really conflicted between giving a two star or a three star. This review is specifically for the counselor I saw Katie Unterreiner, since I didn't get a chance to interact with anyone else. there. My appointments started out great. I was coming from a bad experience with a previous therapist and been recommended to Katie. She was friendly and helped me narrow down symptoms that I was feeling. Things started to go more downhill when my appointments started to start late and end early. I brushed it off because I was finally get some help that i really needed and honestly didn't like conflict. Then she started canceling my appointments and making me reschedule weeks after the initial appointment. This happened multiple times. The final thing was when I had an appointment scheduled that she cancelled right when my partner lost their job. She wanted to reschedule my appointment to the next month since we were already halfway through the current month. When I informed her that we would lose our insurance at the end of the current month she just told me to get in touch "once I had the whole insurance thing figured out." She also said that she would check back in with me the next month (she didn't thankfully). Super happy that I was able to find a much much much better therapist, I just wanted to share my experience for anyone who may be considering going here (especially if you have abandonment issues )
Sep 2nd, 2020

A couple months ago, my insurance provider contacted this company, because my health plan allows for 5 free therapy sessions with therapists under the same program (New Avenues.) Just to reiterate: this means that I would get 5 free sessions at Counseling West Seattle, & any additional sessions after would not be covered by my insurance plan. Although Counseling West Seattle operates within this same program, they made it clear they did not want to take me on, due to the fact that they wouldnt be able to book anymore than the 5 free sessions. The rep at Counseling West Seattle gave me all the reasons to discourage me from using their services, but it all came down to the one fact: they wouldnt be able to do anymore than 5 sessions with me. Why is Counseling West Seattle part of the New Avenues referral program if they are going to discourage clients who come to them through that program?
Sep 1st, 2020