Village Concepts of Burien - El Dorado West

Hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
10:00 AM - 3:00 PM

Chamber Rating

3.5 - (41 reviews)
21
5
2
1
12
Read Our 41 Reviews

Chamber Rating

3.5 - (41 reviews)
21
5
2
1
12
  • peter stoner

    We recently had an informative tour with Richard Lewis at ElDoradoWest, An excellent Independent and Assisted Living facility with Memory care. We were impressed with the friendly staff and happy residents there. The facility seemed to be well maintained and busy with activities. The public rooms were large and full of light. We would recommend it to anyone looking for a home for their family member.
    Mar 30th, 2024

  • Geoffrey Davis

    Richard has been phenomenal. Hes worked closely with me making sure all issues have. been addressed. If he is typical of all the staff my experience at Village Concepts is going to be very rewarding!
    Mar 30th, 2024

  • K James

    An elderly female resident was repeatedly left inhumanely, to bawl and sob uncontrollably and disruptively, alone in her wheel chair in a lobby corner for long periods of time. Staff said, "Oh, that's normal". But a visitor and I sat near her and gave her eye contact while we quietly talked. Her psychological needs had been totally neglected. She heard us talking and her whole expression changed as she listened to how others younger than her had also suffered in their lives. No facility should allow untreated, long-term suffering and angst. My new coworker and I were let go after less than a month because new leadership wanted to "bring in their own people". . She said the new CEO chosen by the family owners even insulted her, telling her she was working beneath herself based on being a college graduate (over 50 years old). What can be said of an organization that hires two new staff members, pays them for training and installs custom cabinetry for lockers, and then allows a new leader just send it all down the drain. We were not the only ones treated that way. A mute resident with advanced dementia who couldnot read, write nor point to pictures, was regularly allowed to get into taxis alone to make long trips to department stores (even though the community has its own shuttle to Fred Meyer). I don't know if drivers waited hours while she shopped or how they coordinated with her when to pick her up. The drivers often called our front desk, asking what to do with her or where to take/bring her. The office coordinator told me it was acceptable. Visitors were not well screened and sometimes behaved disruptively. Some refused to sign in. Staffing was thin, as is common nowadays. Activities, communications, and expectations fell between the gaps at times. Disorganization was aggravating to residents who went to pains to make themselves presentable and on time. There are many lonely men living here, eating dinner alone at tables for four in the dining room, shyly smiling at any female who passes by. If you are a senior woman who likes male companionship, the evening dinnertime could prove fruitful! Apple juice was not allowed at dinner while I was there. Water was the only self-service drink. There was alcohol on certain days of the month. Even though this sounds pretty low, I rate El Dorado a solid three because they are only doing the same as everyone else, it seems like. Pretty close to the norm now. There are some saints working and volunteering here, in each department, inside and outside of management. If only you can find them when you need them.
    Nov 16th, 2023

  • R B

    I can't recommend them unfortunately. The memory care unit let my grandfather down. He is a ward of the state and has a fragile mind and people were allowed to see him that shouldnt have been. There was also episodes where he was taken out of the facility and the lawyers or the Guardians were not made aware. His meds have not been given. Most of his clothes are missing as well as his hearing aids and a TV remote.
    Apr 11th, 2023

  • Marcya Borroel

    It's nice comfortable
    Apr 5th, 2023

Read Our 41 Reviews

About
Village Concepts of Burien - El Dorado West

Village Concepts of Burien - El Dorado West is located at 1010 SW 134th St in Seattle, Washington 98146. Village Concepts of Burien - El Dorado West can be contacted via phone at 206-248-1975 for pricing, hours and directions.

Contact Info

  •   206-248-1975

Services

  • ASSISTED LIVING SERVICES

Questions & Answers

Q What is the phone number for Village Concepts of Burien - El Dorado West?

A The phone number for Village Concepts of Burien - El Dorado West is: 206-248-1975.


Q Where is Village Concepts of Burien - El Dorado West located?

A Village Concepts of Burien - El Dorado West is located at 1010 SW 134th St, Seattle, WA 98146


Q What is the internet address for Village Concepts of Burien - El Dorado West?

A The website (URL) for Village Concepts of Burien - El Dorado West is: https://villageconcepts.com/communities/village-concepts-of-burien-el-dorado-west/


Q What days are Village Concepts of Burien - El Dorado West open?

A Village Concepts of Burien - El Dorado West is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: 10:00 AM - 3:00 PM


Q How is Village Concepts of Burien - El Dorado West rated?

A Village Concepts of Burien - El Dorado West has a 3.5 Star Rating from 41 reviewers.

Hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
10:00 AM - 3:00 PM

Related Categories

Ratings and Reviews
Village Concepts of Burien - El Dorado West

Overall Rating

Overall Rating
( 41 Reviews )
21
5
2
1
12
Write a Review

peter stoner on Google

image We recently had an informative tour with Richard Lewis at ElDoradoWest, An excellent Independent and Assisted Living facility with Memory care. We were impressed with the friendly staff and happy residents there. The facility seemed to be well maintained and busy with activities. The public rooms were large and full of light. We would recommend it to anyone looking for a home for their family member.

Business Response on Google Mar 28th, 2024
Peter, thank you so much for the 5 star review and taking the time to share your recent experience at El Dorado West during your tour with Richard! We are happy to hear you enjoyed our vibrant community and we will be sure to share your kind words with our staff.

Geoffrey Davis on Google

image Richard has been phenomenal. Hes worked closely with me making sure all issues have. been addressed. If he is typical of all the staff my experience at Village Concepts is going to be very rewarding!

Business Response on Google Mar 27th, 2024
Thank you so much for your 5 star review! We are thrilled to hear you've had an excellent experience working with Richard. We are proud of the great community at El Dorado West and the wonderful team that serves our residents. We will be sure to share your kind words!

K James on Google

image An elderly female resident was repeatedly left inhumanely, to bawl and sob uncontrollably and disruptively, alone in her wheel chair in a lobby corner for long periods of time. Staff said, "Oh, that's normal". But a visitor and I sat near her and gave her eye contact while we quietly talked. Her psychological needs had been totally neglected. She heard us talking and her whole expression changed as she listened to how others younger than her had also suffered in their lives. No facility should allow untreated, long-term suffering and angst.
My new coworker and I were let go after less than a month because new leadership wanted to "bring in their own people". . She said the new CEO chosen by the family owners even insulted her, telling her she was working beneath herself based on being a college graduate (over 50 years old).
What can be said of an organization that hires two new staff members, pays them for training and installs custom cabinetry for lockers, and then allows a new leader just send it all down the drain. We were not the only ones treated that way.
A mute resident with advanced dementia who couldnot read, write nor point to pictures, was regularly allowed to get into taxis alone to make long trips to department stores (even though the community has its own shuttle to Fred Meyer). I don't know if drivers waited hours while she shopped or how they coordinated with her when to pick her up. The drivers often called our front desk, asking what to do with her or where to take/bring her. The office coordinator told me it was acceptable.
Visitors were not well screened and sometimes behaved disruptively. Some refused to sign in.
Staffing was thin, as is common nowadays. Activities, communications, and expectations fell between the gaps at times. Disorganization was aggravating to residents who went to pains to make themselves presentable and on time.
There are many lonely men living here, eating dinner alone at tables for four in the dining room, shyly smiling at any female who passes by. If you are a senior woman who likes male companionship, the evening dinnertime could prove fruitful! Apple juice was not allowed at dinner while I was there. Water was the only self-service drink. There was alcohol on certain days of the month.
Even though this sounds pretty low, I rate El Dorado a solid three because they are only doing the same as everyone else, it seems like. Pretty close to the norm now. There are some saints working and volunteering here, in each department, inside and outside of management. If only you can find them when you need them.


R B on Google

image I can't recommend them unfortunately. The memory care unit let my grandfather down. He is a ward of the state and has a fragile mind and people were allowed to see him that shouldnt have been. There was also episodes where he was taken out of the facility and the lawyers or the Guardians were not made aware. His meds have not been given. Most of his clothes are missing as well as his hearing aids and a TV remote.

Business Response on Google Apr 11th, 2023
Hello, we would appreciate an opportunity to discuss your concerns directly. Please contact John Carpentier, Chief Operations Officer, at (425) 466-3747 at your earliest convenience.

Marcya Borroel on Google

image It's nice comfortable

Business Response on Google Aug 9th, 2022
Thank you for such a wonderful compliment! We appreciate you taking the time to share your experience with us.

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Overall Rating

Overall Rating
( 41 Reviews )
21
5
2
1
12

Write a Review

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