Excelsior Air LLC

Service: A/C system maintenance
Jun 28th, 2023

I cannot say enough good things about Excelsior, specifically Elizabeth, Gary and Eric. We have had an ongoing issue that they worked through with us and continued to follow up to make sure that our system is working as it should. They are flexible and professional and provide quality service. I am so glad someone recommended them to us a few years ago!
Jun 28th, 2023

My A/C wasn't working because the drain on my heat-pump was clogged. I called Excelsior and they dispatched a tech to visit four hours later. Gary was professional, prompt, courteous and clear in his communication. I won't hesitate to call Excelsior for my future HVAC needs.
Jun 22nd, 2023

I had two mini-splits installed. Everyone was pleasant, communicative, and responsive to questions. They worked quickly and efficiently, and were careful to watch for my cat so he wouldn't get outside.
Jun 15th, 2023

Weve used this company for years so we were shocked by the level of customer service we received today! We called last night and left a voicemail to see about service today. We were contacted and told 1-5pm and then at 3pm contacted and told the technician was running late and wouldnt arrive till after 5pm and therefore we would be charged after hours rates!! How is it our fault the technician is late and why should we be penalized? Unacceptable and poor customer service.especially to an existing customer! Service: A/C system repair
Jun 7th, 2023