Hampton Inn & Suites Richmond - Downtown

Hampton Inn & Suites Richmond - Downtown
Yext Power Listing.

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Chamber Rating

Verified Member
3.7 - (672 reviews)
259
173
86
61
93
Read Our 672 Reviews

Chamber Rating

Verified Member
3.7 - (672 reviews)
259
173
86
61
93
  • FINE LADY Lopez

    So, i'm staying here in this hotel for 3 weeks for my corporate training. On the third day, I had to tell the employees constantly in the front to clean my room because they would not clean it at ALL. And when they finally cleaned the room after 1 WEEK, they only somewhat mopped the floor, fixed the bed, but did not change the towels, or even get us toilet paper! As l was taking a shower, grabbing the towel to dry off, l noticed that l was reusing the same dirty nasty towel. Meanwhile, breakfast food is not the best, and the elevator is such a pain to work with all the time.
    Apr 8th, 2024

  • Barbara Davis

    I didn't visit
    Apr 2nd, 2024

  • jason herbert


    Mar 13th, 2024

  • Ericka lopez

    Hi so Im staying in here for a business training the company chose this hotel. Unfortunately it lacks on their service first of all it is about 40 of us staying here and we are here for 3 weeks so far one week has gone by today since we arrived last Monday and no one has ever come to clean the rooms. After constantly asking them to please clean our rooms every other day as per the letter in the room states for people staying four nights or more and nothing on Sunday night I reminded them again to please clean my room change my bed sheets and towels they finally sent someone on Monday morning as I came back to the room for lunch break the cleaning ladies were outside my room and talking on the hallway how this was one of the complaining rooms and that should teach them. After they saw me they just rolled their eyes and just told me to be careful the floor was wet I said ok thank you. As I went inside the room smelled clean I thought it was ok but in the evening after I came back from work as I took my bath when I grabbed a towel to dry off I realized that it was the same dirty towel I had left in the floor to be changed I then grabbed a smalll face towel and it was dirty with my makeup again the same dirty towel I had been using and no way to say it wasnt the same towel it had my lipstick on it in the same spot. I was so mad and tired went to the bed and realized that the bed was done but the sheets were not changed. Honestly cant wait to leave this hotel not even worth complaining to the front desk for what. However I will let my AR know do that they never book with them again for sure so unfortunate because for the most part the front desk person seems to be very nice but leaves a lot to say about the two ladies from housekeeping
    Apr 8th, 2024

  • Bill Westheimer

    The room was clean and quiet and the good news ends there. The elevators are a disaster. They have an awful interface at each floor. Always they were slow and sometimes it wouldn't let us go to the floor we wanted. As we were leaving half of the elevators were taken out of service. One guest told how she was trapped in an elevator that morning. People were waiting forever to get on the elevators. People were walking up the stairs because they were tired of waiting and scared that the elevators would get stuck again. Another guest told me his son got locked in the bathroom and had to call management to get him out.Everyone complained about the elevators even before they shut down. I would NEVER go back there. When I made the reservation 2 months in advance they forced me to pay in full to get a reservation. Not cheap either. Skip this place, you can do better for the money
    Mar 20th, 2024

Read Our 672 Reviews

About
Hampton Inn & Suites Richmond - Downtown

Daily Mandatory Charge includes: A 2% Tourism Improvement District (TID) Fee paid to Richmond Region Tourism.Downtown offers the perfect resting spot for business travelers and convention attendees. If you’re traveling with family, nearby attractions include Richmond Coliseum as well as Segway and trolley tours just six blocks away.Make yourself at home in one of our spacious guest rooms or suites. We offer more space than typical guest rooms, and each room boasts picturesque views of the city, free WiFi, an HDTV and a clean and fresh Hampton bed. Upgrade to a suite for an even better view of the city skyline and the James River and enjoy extra space with a kitchenette and sleeper sofa.Join us each morning for Hampton's free hot breakfast or pick up a free Hampton On the Run Breakfast Bag on your way out the door, available Monday to Friday. Our modern downtown Richmond hotel also offers excellent on-site amenities including a fitness center with views of the city, and over 7,000 sq. ft. of flexible meeting and event space.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Hampton Inn & Suites Richmond - Downtown?

A The phone number for Hampton Inn & Suites Richmond - Downtown is: (804) 643-5400.


Q Where is Hampton Inn & Suites Richmond - Downtown located?

A Hampton Inn & Suites Richmond - Downtown is located at 700 East Main Street, Suite A, Richmond, Virginia 23219


Q What is the internet address for Hampton Inn & Suites Richmond - Downtown?

A The website (URL) for Hampton Inn & Suites Richmond - Downtown is: https://www.hilton.com/en/hotels/ricemhx-hampton-suites-richmond-downtown/?SEO_id=YEXTN-AMER-HX-RICEMHX&y_source=1_MzA4OTA5NS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is Hampton Inn & Suites Richmond - Downtown?

A Hampton Inn & Suites Richmond - Downtown employs approximately 20+ people.


Q What days are Hampton Inn & Suites Richmond - Downtown open?

A Hampton Inn & Suites Richmond - Downtown is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours


Q How is Hampton Inn & Suites Richmond - Downtown rated?

A Hampton Inn & Suites Richmond - Downtown has a 3.7 Star Rating from 672 reviewers.

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Ratings and Reviews
Hampton Inn & Suites Richmond - Downtown

Overall Rating

Overall Rating
( 672 Reviews )
259
173
86
61
93
Write a Review

FINE LADY Lopez on Google

image So, i'm staying here in this hotel for 3 weeks for my corporate training. On the third day, I had to tell the employees constantly in the front to clean my room because they would not clean it at ALL. And when they finally cleaned the room after 1 WEEK, they only somewhat mopped the floor, fixed the bed, but did not change the towels, or even get us toilet paper! As l was taking a shower, grabbing the towel to dry off, l noticed that l was reusing the same dirty nasty towel. Meanwhile, breakfast food is not the best, and the elevator is such a pain to work with all the time.


Barbara Davis on Google

image I didn't visit


jason herbert on Google

image


Ericka lopez on Google

image Hi so Im staying in here for a business training the company chose this hotel. Unfortunately it lacks on their service first of all it is about 40 of us staying here and we are here for 3 weeks so far one week has gone by today since we arrived last Monday and no one has ever come to clean the rooms. After constantly asking them to please clean our rooms every other day as per the letter in the room states for people staying four nights or more and nothing on Sunday night I reminded them again to please clean my room change my bed sheets and towels they finally sent someone on Monday morning as I came back to the room for lunch break the cleaning ladies were outside my room and talking on the hallway how this was one of the complaining rooms and that should teach them. After they saw me they just rolled their eyes and just told me to be careful the floor was wet I said ok thank you. As I went inside the room smelled clean I thought it was ok but in the evening after I came back from work as I took my bath when I grabbed a towel to dry off I realized that it was the same dirty towel I had left in the floor to be changed I then grabbed a smalll face towel and it was dirty with my makeup again the same dirty towel I had been using and no way to say it wasnt the same towel it had my lipstick on it in the same spot. I was so mad and tired went to the bed and realized that the bed was done but the sheets were not changed. Honestly cant wait to leave this hotel not even worth complaining to the front desk for what. However I will let my AR know do that they never book with them again for sure so unfortunate because for the most part the front desk person seems to be very nice but leaves a lot to say about the two ladies from housekeeping


Bill Westheimer on Google

image The room was clean and quiet and the good news ends there.
The elevators are a disaster. They have an awful interface at each floor. Always they were slow and sometimes it wouldn't let us go to the floor we wanted. As we were leaving half of the elevators were taken out of service. One guest told how she was trapped in an elevator that morning. People were waiting forever to get on the elevators. People were walking up the stairs because they were tired of waiting and scared that the elevators would get stuck again. Another guest told me his son got locked in the bathroom and had to call management to get him out.Everyone complained about the elevators even before they shut down. I would NEVER go back there.
When I made the reservation 2 months in advance they forced me to pay in full to get a reservation. Not cheap either.
Skip this place, you can do better for the money


Load More Reviews

Overall Rating

Overall Rating
( 672 Reviews )
259
173
86
61
93

Write a Review

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