Hours

Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM

Chamber Rating

2.5 - (44 reviews)
15
0
3
1
25
Read Our 44 Reviews

Chamber Rating

2.5 - (44 reviews)
15
0
3
1
25
  • Dixon Cider

    Unfortunately i cant give ZERO stars, but fortunately i can inform people about my horrible experience at this establishment. We all know Rent A Center is legalized scamming, but what makes it worse is the shoddy selection of unprofessional, lazy, rude and straight up GHETTO staff and employees. There is an individual who works there by the name of Eva, this post is mainly about her. I called a few weeks ago about changing my payment date. After changing my date and getting email confirmation, this individual proceeds to harass me, calling me from her work phone and private cell phone. Threatens to come repo your belongings and is no help when it comes to genuine questions or concerns anyone has. She threatens to sick her regional (who i assume is her manager) on me, this fine establishment also rents out and gives out uncleaned and dirty equipment and furniture. Eva also tries to belittle you over the phone but seems to be intimidated by you in person, a perfect example of a internet or over the phone thug. She also texts me with paragraphs like a crazy ex. These manipulative liars also charge me with hidden fees and cant explain as to why i am being charged extra. Point is stay away, and save yourself from this headache and sorry excuse for a store.
    Apr 6th, 2024

  • Cathy Medders

    Great experience and communication.
    Apr 4th, 2024

  • Kate B

    Worst customer service ever!!! Eva Gonzlez the manager is rude, obnoxious seriously unprofessional!!!! I got behind on one payment only once !!! because I had lost my job just and it was a tough time for me she would call me/ text me 24/7 and my referrals saying she was going to take me to court and sue me for grand theft saying my mom didn't raise me right and should be ashamed for being behind on payment. Disappointed with the management! rent a center should consider who they hire and how the employees treat their customers.
    Dec 29th, 2023

  • Edwin Caballero

    If I could give this place zero stars I would! I have no words to describe how rude , awful and unprofessional Eva is and those words are a nice way to describe that lady. Horrible experience with Eva!!! I dont know how this place can have someone in charge like that if this the person rent a center wants them to represent them? How awful. My wife got merchandise from them and we honestly regret it if we wouldve known eva would be harassing us and texting/ calling us telling us awful things we wouldve never done that.
    Dec 19th, 2023

  • Leslie Rembold

    Absolutely worst location to go to the store Isn't clean, then employees choose not to come to work when they want when they do come to work. They're all doing the same thing somewhere else. They don't answer the phone to collect your payment. Then you owe extra money they won't pick up your merchandise. If you do not want it.. When you ask this, speak to the corporate manager or a supervising manager. You get nothing they charge you long after you dropped off the merchandise.. I would not recommend going to this location go to any other location..
    Nov 28th, 2023

Read Our 44 Reviews

About
Rent-A-Center

Rent-A-Center is located at 8308 Shoppers Square in Manassas, Virginia 20111. Rent-A-Center can be contacted via phone at 703-393-7571 for pricing, hours and directions.

Contact Info

  •   703-393-7571
  •   (703) 444-6304

Products

  • AIR CONDITIONERS
  • APPLIANCES
  • BEDROOMS
  • BEDS
  • BIG SCREEN TVS
  • CAMCORDERS
  • CHAIRS
  • DESKTOPS
  • DIGITAL TVS
  • DINING ROOMS
  • DISHWASHERS
  • DRESSERS
  • DRYERS
  • DVD PLAYERS & RECORDERS
  • ELECTRONICS
  • ENTERTAINMENT CENTERS
  • ENTERTAINMENT FURNITURE
  • ENTERTAINMENT SYSTEMS
  • FLAT SCREEN TVS
  • FLOOR & WALL COVERINGS
  • FREEZERS
  • HIGH DEFINITION TVS
  • HOME THEATER SYSTEMS
  • KITCHEN APPLIANCES
  • LAPTOPS / NOTEBOOKS
  • LAUNDRY
  • LCD TVS
  • LIGHTING
  • LIVING ROOMS
  • OVENS
  • PROJECTION TVS
  • REFRIGERATORS
  • RUGS
  • SOFAS
  • SOUND SYSTEMS
  • STANDS
  • STOVES
  • TABLES
  • TAPESTRIES
  • TELEVISIONS
  • TV COMBOS
  • VCR & DVD COMBOS
  • VCRS
  • VIDEO EQUIPMENT
  • VIDEO GAME EQUIPMENT
  • WASHERS

Specialities

  • FURNITURE

Payment Methods

  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Rent-A-Center?

A The phone number for Rent-A-Center is: 703-393-7571.


Q Where is Rent-A-Center located?

A Rent-A-Center is located at 8308 Shoppers Square, Manassas, VA 20111


Q What is the internet address for Rent-A-Center?

A The website (URL) for Rent-A-Center is: https://locations.rentacenter.com/virginia/manassas/8308-shoppers-square/?utm_source=google&utm_medium=organic&utm_campaign=localmaps


Q What days are Rent-A-Center open?

A Rent-A-Center is open:
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM


Q How is Rent-A-Center rated?

A Rent-A-Center has a 2.5 Star Rating from 44 reviewers.

Ratings and Reviews
Rent-A-Center

Overall Rating

Overall Rating
( 44 Reviews )
15
0
3
1
25
Write a Review

Dixon Cider on Google

image Unfortunately i cant give ZERO stars, but fortunately i can inform people about my horrible experience at this establishment. We all know Rent A Center is legalized scamming, but what makes it worse is the shoddy selection of unprofessional, lazy, rude and straight up GHETTO staff and employees. There is an individual who works there by the name of Eva, this post is mainly about her. I called a few weeks ago about changing my payment date. After changing my date and getting email confirmation, this individual proceeds to harass me, calling me from her work phone and private cell phone. Threatens to come repo your belongings and is no help when it comes to genuine questions or concerns anyone has. She threatens to sick her regional (who i assume is her manager) on me, this fine establishment also rents out and gives out uncleaned and dirty equipment and furniture. Eva also tries to belittle you over the phone but seems to be intimidated by you in person, a perfect example of a internet or over the phone thug. She also texts me with paragraphs like a crazy ex. These manipulative liars also charge me with hidden fees and cant explain as to why i am being charged extra. Point is stay away, and save yourself from this headache and sorry excuse for a store.

Business Response on Google Apr 7th, 2024
Your feedback is important, Dixon. We'd like the opportunity to investigate, and address the situation in your review. Our Digital Care team processed an escalation of your review rating to the location's District Manager, we are unable to locate your information in any of our systems to reach out, and follow up. Could you please contact our Solution Center at 1-800-422-8186 to connect with a network of support? Thank you. ^Rent-A-Center Digital Care Team

Cathy Medders on Google

image Great experience and communication.

Business Response on Google Apr 7th, 2024
We are happy that your experience has been a positive one, Cathy. Thank you for your review! ^Rent-A-Center Digital Care Team

Kate B on Google

image Worst customer service ever!!! Eva Gonzlez the manager is rude, obnoxious seriously unprofessional!!!! I got behind on one payment only once !!! because I had lost my job just and it was a tough time for me she would call me/ text me 24/7 and my referrals saying she was going to take me to court and sue me for grand theft saying my mom didn't raise me right and should be ashamed for being behind on payment. Disappointed with the management! rent a center should consider who they hire and how the employees treat their customers.

Business Response on Google Dec 29th, 2023
Your feedback is important, Kate. We'd like the opportunity to investigate, and address the situation in your review. Our Digital Care team is unable to locate your Customer agreement in our systems to reach out, however, we processed an escalation of your review rating to the location's District Manager. Could you please contact our Solution Center at 1-800-422-8186 to activate the best support? Thank you. ^Rent-A-Center Digital Care Team

Edwin Caballero on Google

image If I could give this place zero stars I would! I have no words to describe how rude , awful and unprofessional Eva is and those words are a nice way to describe that lady. Horrible experience with Eva!!! I dont know how this place can have someone in charge like that if this the person rent a center wants them to represent them? How awful. My wife got merchandise from them and we honestly regret it if we wouldve known eva would be harassing us and texting/ calling us telling us awful things we wouldve never done that.

Business Response on Google Dec 20th, 2023
We can understand your frustration, Edwin. Your feedback is important, and we'd like to ensure it is delivered to the appropriate leadership for review. Our team is unable to locate any agreement information for you. Could you please contact our Solution Center at 1-800-422-8186 so we can find the best help for you? Thanks. ^Rent-A-Center Digital Care Team

Leslie Rembold on Google

image Absolutely worst location to go to the store Isn't clean, then employees choose not to come to work when they want when they do come to work. They're all doing the same thing somewhere else. They don't answer the phone to collect your payment. Then you owe extra money they won't pick up your merchandise. If you do not want it.. When you ask this, speak to the corporate manager or a supervising manager. You get nothing they charge you long after you dropped off the merchandise.. I would not recommend going to this location go to any other location..

Business Response on Google Nov 24th, 2023
We're upset to see that your experience has not been a positive one, Leslie. Our team has escalated your review to your location's District Manager to investigate further. Please anticipate a call from him to assist you further. In the meantime, if you have any other concerns or questions, please contact our Solution Center at 1-800-422-8186. Thank you ^Rent-A-Center Digital Care Team

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Overall Rating

Overall Rating
( 44 Reviews )
15
0
3
1
25

Write a Review

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