Alexandria, VA Federal Credit Union

Id give zero stars if possible. Terrible customer service and inept employees. Electronic banking system is useless. Avoid at all costs.

I had an amazing service at this location. Carter helped answer all of my questions and went above and beyond with setting up my accounts. 100% recommend!!!

Great!

When I arrived, a car was parked ((w/out handicapped tags) in the Reserved parking spot. Dayvon, Apple Fed. Credit Union employee was assisting an elderly woman and her h ... more

Extremely friendly staff.

Rinky dink. Poor customer service. Good rates sometimes, but not the best. Get better service from my bank.

When you need a service, they are so slow. They need more people to assist.

Been with this credit union for over 10 years and they still wont approve me for any loans. But Im able to get loans approvals every where else. Seems very discriminatory

Memorial day weekend 2020 i received an email from the credit union advising me of a past due balance. However, this account was paid in full and they were told in writi ... more

Excellent experience working with Sheree on an auto loan. As a first time car buyer she was patient and helpful with all my questions. The whole process from application ... more

Poor service, drive thru teller was unprofessional and seemed angry

I'm not dissing a particular Branch but this overall company is sad the pages load forever you can't get into your account you get failed messages when you trying to sign ... more

Good