Texas Security General Insurance

Hours

Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM

Chamber Rating

3.1 - (42 reviews)
16
4
5
1
16
Read Our 42 Reviews

Chamber Rating

3.1 - (42 reviews)
16
4
5
1
16
  • Cody Goodman

    Absolutely the worst insurance company I have ever dealt with. I canceled my policy after 2 months of paying the premium. They only refunded me a little more than half back. Horrible! They also say you have 15 days to pay them but they sure took their time sending me a refund. It took 2 months. I wish I could give them zero stars.
    Apr 3rd, 2024

  • Carlos Loya


    Apr 2nd, 2024

  • Frankie Wright


    Mar 13th, 2024

  • Alma Delia Ruiz

    I still don't know if this insurance works well, I just filed my claim and I'll see if they really do what they promise... The moment of truth has arrived, terrible service when I need them they sent their inspector to fix the roof, the entire fence, mailbox , garage door and windows they only gave me 7000 which I had to fix with that so I don't recommend them, pay close attention to who you buy your home insurance from.
    Oct 23rd, 2023

  • Charles Candler

    Texas Security General made an error in accounting. It happens, during the 90 days it takes for them to discover their error others act; premiums are returned, etc. When they discover the error they cause all who have acted in a timely fashion, as TSG did not and acted based on TSG information. TSG did not take responsbility for their error, they simply caused issues for my agency, the premium finance company and the insured. Our agency absorbed the few hundred of difference. TSG cancels our contract, letter received 7/29/23 citing "Communication issues" which is not accurate but whatever, fine Cancellation to be effective 8/25, fine again. Today I try to bind a renewal, they tell me no, my underwriter says "they will not allow me to bind the account." One has to award a star to be allowed to post, I would award no stars. Glad to be away from this group.
    Aug 11th, 2023

Read Our 42 Reviews

About
Texas Security General Insurance

Texas Security General Insurance is located at 18545 Sigma Rd #101 in San Antonio, Texas 78258. Texas Security General Insurance can be contacted via phone at 210-764-1233 for pricing, hours and directions.

Contact Info

  •   210-764-1233

Questions & Answers

Q What is the phone number for Texas Security General Insurance?

A The phone number for Texas Security General Insurance is: 210-764-1233.


Q Where is Texas Security General Insurance located?

A Texas Security General Insurance is located at 18545 Sigma Rd #101, San Antonio, TX 78258


Q What is the internet address for Texas Security General Insurance?

A The website (URL) for Texas Security General Insurance is: http://www.texassecuritygeneral.com/


Q What days are Texas Security General Insurance open?

A Texas Security General Insurance is open:
Wednesday: 6:00 AM - 7:00 PM
Thursday: 6:00 AM - 7:00 PM
Friday: 6:00 AM - 7:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Monday: 6:00 AM - 7:00 PM
Tuesday: 6:00 AM - 7:00 PM


Q How is Texas Security General Insurance rated?

A Texas Security General Insurance has a 3.1 Star Rating from 42 reviewers.

Hours

Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM

Ratings and Reviews
Texas Security General Insurance

Overall Rating

Overall Rating
( 42 Reviews )
16
4
5
1
16
Write a Review

Cody Goodman on Google

image Absolutely the worst insurance company I have ever dealt with. I canceled my policy after 2 months of paying the premium. They only refunded me a little more than half back. Horrible! They also say you have 15 days to pay them but they sure took their time sending me a refund. It took 2 months. I wish I could give them zero stars.


Carlos Loya on Google

image


Frankie Wright on Google

image


Alma Delia Ruiz on Google

image I still don't know if this insurance works well, I just filed my claim and I'll see if they really do what they promise... The moment of truth has arrived, terrible service when I need them they sent their inspector to fix the roof, the entire fence, mailbox , garage door and windows they only gave me 7000 which I had to fix with that so I don't recommend them, pay close attention to who you buy your home insurance from.


Charles Candler on Google

image Texas Security General made an error in accounting. It happens, during the 90 days it takes for them to discover their error others act; premiums are returned, etc. When they discover the error they cause all who have acted in a timely fashion, as TSG did not and acted based on TSG information. TSG did not take responsbility for their error, they simply caused issues for my agency, the premium finance company and the insured. Our agency absorbed the few hundred of difference. TSG cancels our contract, letter received 7/29/23 citing "Communication issues" which is not accurate but whatever, fine Cancellation to be effective 8/25, fine again. Today I try to bind a renewal, they tell me no, my underwriter says "they will not allow me to bind the account."
One has to award a star to be allowed to post, I would award no stars. Glad to be away from this group.


Load More Reviews

Overall Rating

Overall Rating
( 42 Reviews )
16
4
5
1
16

Write a Review

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