Red Roof PLUS+ San Antonio Downtown - Riverwalk

Chamber Rating

3.4 - (2445 reviews)
791
524
395
229
506

About
Red Roof PLUS+ San Antonio Downtown - Riverwalk

Red Roof PLUS+ San Antonio Downtown - Riverwalk is located at 1011 E Houston St in San Antonio, Texas 78205. Red Roof PLUS+ San Antonio Downtown - Riverwalk can be contacted via phone at 726-999-1908 for pricing, hours and directions.

Contact Info

  •   726-999-1908

Questions & Answers

Q What is the phone number for Red Roof PLUS+ San Antonio Downtown - Riverwalk?

A The phone number for Red Roof PLUS+ San Antonio Downtown - Riverwalk is: 726-999-1908.


Q Where is Red Roof PLUS+ San Antonio Downtown - Riverwalk located?

A Red Roof PLUS+ San Antonio Downtown - Riverwalk is located at 1011 E Houston St, San Antonio, TX 78205


Q What is the internet address for Red Roof PLUS+ San Antonio Downtown - Riverwalk?

A The website (URL) for Red Roof PLUS+ San Antonio Downtown - Riverwalk is: https://www.redroof.com/property/tx/san-antonio/RRI248?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI248


Q How is Red Roof PLUS+ San Antonio Downtown - Riverwalk rated?

A Red Roof PLUS+ San Antonio Downtown - Riverwalk has a 3.4 Star Rating from 2445 reviewers.

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Ratings and Reviews
Red Roof PLUS+ San Antonio Downtown - Riverwalk

Overall Rating

Overall Rating
( 2445 Reviews )
791
524
395
229
506
Write a Review

Mikayla Vasquez on Google

image Literally do NOT stay here, I went downstairs from the top parking lot and there was trash and it smelled really badly there were roaches and spiders on the stairs. My room was ok I found a few roaches and the bedsheets were not clean. There were stains on the bedsheets and the tv didn't even work. The staff were normal and I really liked the area since I was staying for a concert. This was not what I was expecting for a plus room. Anyway, This place grossed me out I'm for sure never gonna stay here again.


Rebecca Battles on Google

image Personal items stolen from room which included my military items and laptop. Loud open air club right caddy corner to the hotel and right across from the room I stayed in 402. I selected this hotel for the budget friendly prices and it is close to the Riverwalk but when I arrived I saw that it is located in a very sketchy area with a night club adjacent to the room I was given which was open all night til 2am doing what open air clubs do. But the front desk didnt mention this once so no one moments of sleep. Extremely loud metal plates in the street where construction is going on with people driving over it almost every 2 min or even less. No mini fridge to store food or drinks and the bathroom and sink area is extreme hostel level amenity. Staff seemed nice until I realized I was scammed. Do not stay here!


Dailo Arts on Google

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sindhuliya prakesh on Google

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Edward Cardenas on Google

image I am not sure what makes this a plus. First off they charge you for parking. $15 + tax per day. They also want to charge you for the use of a safe per day. I guess that is what makes it a plus. Your stay cost + parking fee + safe usage fee... lol. You can't cancel that ahead of time, you have to cancel it upon check out or within a certain amount of days after you leave. I had them remove the charge upon check-out and now I have to check my bank for the next 3 to 10 business days to ensure that they put the money back....
The towels were crap, they didn't have extra pillows, room service to clean the room if you are there multiple days, the T.V. didn't turn on. I didn't bother asking for batteries as we weren't there for that, just the principle of the matter. The blow dryer seemed to want to catch on fire upon turning it on. The walls are VERY thin. No further explanation there.
I am in the life safety business and I look at this equipment when I shouldn't, like when I am on vacation. There sprinkler system had notices of their fire alarm notification not doing it's job. This was on at least 2 floors that I checked. So, basically, if there was a fire, the building would not be notified, which in turn the fire department would not be dispatched. Huge issue. I saw this on my last day there...
There was a gift left for premium rooms, but I did not open it for fear of being charged for it...
I hope this helps this place get it together or save someone some grief... All I know is that I am not staying there again.

Business Response on Google Apr 8th, 2024
It saddens me to hear your stay did not meet your expectations. Safe fees are charged up front so we don't know who is carrying valuables with them for the safety of our guests as well as ourselves. Unfortunately, everywhere in the downtown area of San Antonio has to pay for parking. We try our best to keep it as low of a cost as possible for our guests. I understand how frustrating extra fees can be, but these fees are posted on all our pages under the amenities so our guests are aware before arrival. I do apologize that your remote batteries died, and we did not catch it before your arrival. The gift box in the room was not an extra charge, that was there for your enjoyment, I'm sorry to hear you didn't use it. Thank you for bringing these issues to our attention so we can get them corrected right away.

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Overall Rating

Overall Rating
( 2445 Reviews )
791
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395
229
506

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