Chamber of Commerce

      The Gunter Hotel San Antonio Riverwalk

      ( 2270 Reviews )

      The Gunter Hotel San Antonio Riverwalk
      • Entrance on, 311 N St Mary's St
        San Antonio, Texas 78205
      •   210-227-3241
      Breakfast for 2 Included
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      Chamber Rating

      4.0 - (2270 reviews)
      1101
      576
      247
      132
      214
      Read Our 2270 Reviews

      Chamber Rating

      4.0 - (2270 reviews)
      1101
      576
      247
      132
      214
      › ‹
      • Julia Cano

        The pool was out of service,there is no breakfast included,the room was clean,Great walking distance,I really expected more for the price .other that is in a great location.The staff was not helpful. I probably will never stay here again.
        Apr 6th, 2024

      • Brenda Jerome

        Great location near the Riverwalk, historic building, but rather tired rooms - could do with a spot of renovation.
        Apr 6th, 2024

      • Mr New

        The location is premium!
        Apr 4th, 2024

      • Charlie Coombs

        Be wary of staying here, bed bugs were a pretty horrible surprise to the stay.
        Apr 4th, 2024

      • Matthew Schwartz

        Stay somewhere else. The whole thing is being renovated. No pool, no discounts. When I asked they said "it's on our website". You know what else is on your website, where you say you had all those things. If you didn't scroll all the way to the bottom and read the fine print, where it said renovations would be done in February and it is now March, then you get what you paid for. The staff was very nice, despite everything else.
        Mar 30th, 2024

      Read Our 2270 Reviews

      About
      The Gunter Hotel San Antonio Riverwalk

      Iconic Hotel near San Antonio's River Walk

      Contact Info

      •   210-227-3241
      •   (210) 227-4705
      •   Facebook

      Brands

      • Sheraton

      Languages

      • English
      • Spanish

      Payment Methods

      • AMERICANEXPRESS
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for The Gunter Hotel San Antonio Riverwalk?

      A The phone number for The Gunter Hotel San Antonio Riverwalk is: 210-227-3241.

      Q Where is The Gunter Hotel San Antonio Riverwalk located?

      A The Gunter Hotel San Antonio Riverwalk is located at Entrance on, 311 N St Mary's St, San Antonio, Texas 78205

      Q What is the internet address for The Gunter Hotel San Antonio Riverwalk?

      A The website (URL) for The Gunter Hotel San Antonio Riverwalk is: https://www.marriott.com/en-us/hotels/satdx-independent-san-antonio-downtown/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0

      Q How big is The Gunter Hotel San Antonio Riverwalk?

      A The Gunter Hotel San Antonio Riverwalk employs approximately 20+ people.

      Q How is The Gunter Hotel San Antonio Riverwalk rated?

      A The Gunter Hotel San Antonio Riverwalk has a 4.0 Star Rating from 2270 reviewers.

      Related Categories

      Ratings and Reviews
      The Gunter Hotel San Antonio Riverwalk

      Overall Rating

      Overall Rating
      ( 2270 Reviews )
      1101
      576
      247
      132
      214
      Write a Review

      Julia Cano on Google

      image The pool was out of service,there is no breakfast included,the room was clean,Great walking distance,I really expected more for the price .other that is in a great location.The staff was not helpful.
      I probably will never stay here again.

      Business Response on Google Apr 8th, 2024
      Julia, thank you for sharing your thoughts. We regret to hear about the issues you encountered, including the pool's availability and the level of assistance you received. However, we're glad to note that the cleanliness of the room and convenient location were favourable aspects of your stay. Your feedback and expectations are valuable to us, as it gives us an opportunity to improve. We would be grateful for the opportunity to restore your faith in our establishment should you reconsider your decision in the future.

      Brenda Jerome on Google

      image Great location near the Riverwalk, historic building, but rather tired rooms - could do with a spot of renovation.

      Business Response on Google Apr 7th, 2024
      Brenda, it's pleasing to hear that you found our location advantageous and appreciated the historical architecture. It's also noteworthy that you found the rooms requiring some updates. We continuously strive to enhance our guests' experience. Your feedback is instrumental in our mission to provide a well-rounded experience. We are working diligently on improvements and hope to demonstrate it to you in the future.

      Mr New on Google

      image The location is premium!

      Business Response on Google Apr 6th, 2024
      Mr New, it's great that you appreciated the prime location of The Gunter Hotel. We're thrilled you enjoyed your stay and look forward to seeing you on your next visit.

      Charlie Coombs on Google

      image Be wary of staying here, bed bugs were a pretty horrible surprise to the stay.

      Matthew Schwartz on Google

      image Stay somewhere else. The whole thing is being renovated. No pool, no discounts. When I asked they said "it's on our website". You know what else is on your website, where you say you had all those things. If you didn't scroll all the way to the bottom and read the fine print, where it said renovations would be done in February and it is now March, then you get what you paid for. The staff was very nice, despite everything else.

      Business Response on Google Apr 3rd, 2024
      Matthew Schwartz, we regret to hear about the unexpected disruption of amenities during your recent stay. We understand your concerns regarding the renovations and the information provided on our website. We're committed to providing accurate information and apologize for any inconvenience experienced. It's great to hear about our team's positive impact despite those challenges. Your feedback will certainly be conveyed to management to ensure better communication about ongoing renovation work in future.
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      Overall Rating

      Overall Rating
      ( 2270 Reviews )
      1101
      576
      247
      132
      214

      Write a Review

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