Chamber of Commerce

      OYO Hotel San Antonio Lackland Air Force Base West

      ( 574 Reviews )

      OYO Hotel San Antonio Lackland Air Force Base West
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      Chamber Rating

      2.8 - (574 reviews)
      132
      90
      91
      55
      206
      Read Our 574 Reviews

      Chamber Rating

      2.8 - (574 reviews)
      132
      90
      91
      55
      206
      › ‹
      • Angel Pedraza

        Nice n quiet
        Apr 7th, 2024

      • Ludy Lopez

        This is like the worst place to stay. I had a very bad experience with the room being so dirty. The beds had animal hair / furr all over, and the beds smelled so nasty. The bedsheets had fresh blood. Good thing we always carry extra blankets when we travel. We had to remove all the hotel bedding. We used our own. The floors were so diry and sticky. The room was so rundown. It seriously needs remodeling. I would give it a one star . I paid $79 for a room. That I was not able to enjoy staying.
        Mar 30th, 2024

      • Susan Torres

        Customer service was great. Just rooms are filthy, smelly, sheets have stains, walls are dirty, mirror cracked, doors dont shut properly
        Mar 19th, 2024

      • Rodrick Huron (drum lover420)

        this location is freaking trash The TV did not work The AC did not work blow dryer did not work and as far as the AC goes I had to call the front office and tell him to switch rooms cuz that's unacceptable for sure and as another thing that happened was just freaking rust all over the toilet and inside the tub. very ugly spot stay at do not waste your money here even on Priceline prices still not even worth the half price
        Mar 16th, 2024

      • Michelle Scholz

        Great location, just at the.Lackland Airforce Base security gates but that being said because of the location I would have expected the level of quality and cleanliness to be at least acceptable. The dirt and grime build up on the floors and nicotine on curtains and walls was more than I could handle, and I am a smoker. We checked in late and my husband had work @ 5am so he just absolutely needed a couple hours of sleep. After dropping him off, because of the uncomfortableness I did not return to the room: Instead I went to the nearest Walmart and my Dog and I slept peacefully there. Will not recommend or return to this motel. Rooms: See above Walkability: In walking distance to major grocery and restaurant chains
        Mar 15th, 2024

      Read Our 574 Reviews

      About
      OYO Hotel San Antonio Lackland Air Force Base West

      OYO Hotel San Antonio Lackland Air Force Base West is located at 100 Valley Hi Dr in San Antonio, Texas 78227. OYO Hotel San Antonio Lackland Air Force Base West can be contacted via phone at 210-319-5660 for pricing, hours and directions.

      Contact Info

      •   210-319-5660
      •   (210) 675-9550

      Special Considerations

      CLEAN ROOMS

      Questions & Answers

      Q What is the phone number for OYO Hotel San Antonio Lackland Air Force Base West?

      A The phone number for OYO Hotel San Antonio Lackland Air Force Base West is: 210-319-5660.

      Q Where is OYO Hotel San Antonio Lackland Air Force Base West located?

      A OYO Hotel San Antonio Lackland Air Force Base West is located at 100 Valley Hi Dr, San Antonio, TX 78227

      Q What is the internet address for OYO Hotel San Antonio Lackland Air Force Base West?

      A The website (URL) for OYO Hotel San Antonio Lackland Air Force Base West is: https://www.oyorooms.com/US/54562/?utm_source=GMB_US&utm_medium=Organic&utm_campaign=US_SAO008&latitude=29.3814955&longitude=-98.6349238&locale=en

      Q How big is OYO Hotel San Antonio Lackland Air Force Base West?

      A OYO Hotel San Antonio Lackland Air Force Base West employs approximately 2-5 people.

      Q Is there a key contact at OYO Hotel San Antonio Lackland Air Force Base West?

      A You can contact Kanti Patel at 210-319-5660.

      Q How is OYO Hotel San Antonio Lackland Air Force Base West rated?

      A OYO Hotel San Antonio Lackland Air Force Base West has a 2.8 Star Rating from 574 reviewers.

      Key Contacts

      image
      Kanti Patel
      Owner

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      Ratings and Reviews
      OYO Hotel San Antonio Lackland Air Force Base West

      Overall Rating

      Overall Rating
      ( 574 Reviews )
      132
      90
      91
      55
      206
      Write a Review

      Angel Pedraza on Google

      image Nice n quiet

      Business Response on Google Apr 9th, 2024
      Hi Angel Pedraza,Thank you for your positive review! We are delighted to hear that your stay at OYO Rooms was nice and quiet. Our team always strives to provide a comfortable and peaceful experience for our guests.If you need any further assistance or have any more feedback to share, please feel free to reach out to us at [email protected]. We are here to help!Warm regards,Team OYO

      Ludy Lopez on Google

      image This is like the worst place to stay. I had a very bad experience with the room being so dirty. The beds had animal hair / furr all over, and the beds smelled so nasty. The bedsheets had fresh blood. Good thing we always carry extra blankets when we travel. We had to remove all the hotel bedding. We used our own. The floors were so diry and sticky. The room was so rundown. It seriously needs remodeling. I would give it a one star . I paid $79 for a room. That I was not able to enjoy staying.

      Business Response on Google Apr 1st, 2024
      Hi Ludy Lopez,We are deeply sorry to hear about your unpleasant experience during your stay. We understand the importance of cleanliness and comfort, and we apologize for falling short of your expectations.We have noted your concerns regarding the cleanliness of the room, including the issue with animal hair, the unpleasant smell, and the stained bedsheets. This is certainly not the experience we want our guests to have. We take cleanliness very seriously, and we will investigate this matter with the hotel staff to ensure it doesn't happen again in the future.Regarding the condition of the room, we appreciate your feedback and understand the need for remodeling. We are constantly working on improving our services, and your feedback will be taken into consideration for future renovations.We value your feedback and would like to make it right for you. We would like to offer our sincerest apologies and extend our assistance to address your concerns. Kindly reach out to us at [email protected] with your booking details so that we can assist you further.Once again, we apologize for any inconvenience caused and appreciate your understanding.Team OYO

      Susan Torres on Google

      image Customer service was great.
      Just rooms are filthy, smelly, sheets have stains, walls are dirty, mirror cracked, doors dont shut properly

      Business Response on Google Mar 25th, 2024
      Hi Susan Torres,Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience with the condition of our rooms. This is definitely not the kind of impression we want to leave on our guests.We take your concerns very seriously, and we would like to investigate this matter further. Our team will be reaching out to you shortly to gather more information and address your concerns appropriately.Please accept our sincere apologies for any inconvenience caused. We value your feedback and will take immediate action to rectify the issues highlighted. For further assistance, please feel free to reach out to us at [email protected]. The entire Team OYO is committed to ensuring that you have a comfortable and pleasant stay with us.Warm regards,Team OYO

      Rodrick Huron (drum lover420) on Google

      image this location is freaking trash The TV did not work The AC did not work blow dryer did not work and as far as the AC goes I had to call the front office and tell him to switch rooms cuz that's unacceptable for sure and as another thing that happened was just freaking rust all over the toilet and inside the tub. very ugly spot stay at do not waste your money here even on Priceline prices still not even worth the half price

      Business Response on Google Mar 14th, 2024
      Hi Rodrick Huron (drum lover420),Team OYO here. We're sorry to hear about your disappointing experience at our location. We understand your frustration with the TV, AC, blow dryer, and the cleanliness issues in your room. This is certainly not the kind of stay we want our guests to have. We apologize for the inconvenience caused and would like to make things right. We kindly request you to reach out to us at [email protected] so that we can assist you further and improve your overall experience. Once again, we apologize for falling short of your expectations and hope to have the opportunity to make it up to you.Best regards,Team OYO

      Michelle Scholz on Google

      image Great location, just at the.Lackland Airforce Base security gates but that being said because of the location I would have expected the level of quality and cleanliness to be at least acceptable. The dirt and grime build up on the floors and nicotine on curtains and walls was more than I could handle, and I am a smoker. We checked in late and my husband had work @ 5am so he just absolutely needed a couple hours of sleep. After dropping him off, because of the uncomfortableness I did not return to the room: Instead I went to the nearest Walmart and my Dog and I slept peacefully there. Will not recommend or return to this motel.
      Rooms: See above
      Walkability: In walking distance to major grocery and restaurant chains

      Business Response on Google Mar 13th, 2024
      Hi Michelle Scholz,We apologize for the inconvenience you experienced during your stay at our property. Your feedback is important to us, and we understand your concerns regarding the quality and cleanliness of the room. We strive to provide a pleasant and comfortable stay for all our guests.We would like to assure you that we have taken note of your feedback regarding the dirt and grime build up on the floors, as well as the presence of nicotine on the curtains and walls. Our team has already been informed about this and immediate action will be taken to address these issues.If you ever decide to give us another chance, please reach out to our team at [email protected]. We would be more than happy to assist you and ensure that your next stay meets your expectations.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.Team OYO
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