Soarion Credit Union (Lackland Financial Center)

Soarion Credit Union (Lackland Financial Center)
Yext Power Listing.

Hours

Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.2 - (13 reviews)
6
1
0
1
5
Read Our 13 Reviews

Chamber Rating

Verified Member
3.2 - (13 reviews)
6
1
0
1
5
  • David L.

    Holly was very responsive, patient, & efficient with my unusual request today - solved my problem & gave me good advice.  She is a good banker, & person.
    Mar 9th, 2023

  • John Mansoo

    So, I use AFFCU as my convenience bank. Coin exchange, Medallion Signature Guarantees, money orders, stuff it's nice to have a bank close by for. Today I go in to cash in some coins. Put the coin ticket, account card, and ID in the little inside teller tube and wait a few for the cash to come back. Teller tells me there's a $5 charge to cash out the coin receipt since I don't have an account. "Ma'am, the acct card is in the tube." I'm told I don't have an account. And no record of ever having one. "Ummmm. Where's the money that was in my account that no longer exists???" You'll have to speak to a CSR in lobby. The lobby staff looks. I don't exist for them either. No clue about my account or where the money is. They said they "probably" sent it to the state as unclaimed funds. Loosely translated, they have no clue where my money is. So, no record of my account. No record of any disposition of the money that was in it. No fair warning that my account was in jeopardy of being closed so that I could keep it active... and no record of any kind of attempt to do so as a CYA for the bank. Thank (insert deity of choice) I only had a small amount in my savings account. Checked the Texas Unclaimed Funds official website. My funds aren't there. As Mojo Nixon and Skid Roper once sang, AFFCU "Where the h***'s my money???" Take my "L" as a cautionary tale. If this happened to my balances in my day-to-day bank, I'd be ruined. Would you want your money in a financial institution that just closes your account without warning and keeps no records of the fact? Time to dig through my files for old statements to validate a balance and file a complaint through the NCUA. UPDATE in response to AFFCU reply: How do you intend to contact me? I don't exist to AFFCU. My acct # doesn't exist in your system. My SSAN doesn't exist in your system. And "Thank you for your membership?" What kind of response is that? Is it intended to be humorous??? My account was closed. No record of it existing. No record of the disposition of the funds in that account. That response is yet another example of AFFCU needing to do better.
    Mar 2nd, 2023

  • trabelsi ahmed


    Jun 21st, 2022

  • David Davis


    Apr 3rd, 2021

  • Ashley G.

    Jessica was very rude to me when I was trying to process my car payment over the phone, I didn't know there was a limit to how much I could pay for, but this is a bank right? She should've told me or helped me rather then shooing me away or telling me to put more money on my card when I had more than enough. They always rush on the phone calls even where there's only two people in waiting. Just don't make sense to rush.
    Jan 12th, 2021

Read Our 13 Reviews

About
Soarion Credit Union (Lackland Financial Center)

Soarion Credit Union is your full-service credit union in San Antonio, TX, where your financial wellness soars. We exist to serve our members, not shareholders. We believe in giving back, which is why our earnings are reinvested into our members, offering competitive interest rates on deposits and providing lower loan rates and fees. You can always count on us to do what’s best for you and everyone in our community. Visit our financial center today to open accounts, make deposits and withdrawals, apply for loans, access 24/7 Drive Thru ATM, and much more.

Contact Info

Services

  • Drive-Thru Teller Services
  • Membership, Maintenance and Loan Services
  • Night Depository
  • Notary Services

Vidoes

Questions & Answers

Q What is the phone number for Soarion Credit Union (Lackland Financial Center)?

A The phone number for Soarion Credit Union (Lackland Financial Center) is: (210) 673-5610.


Q Where is Soarion Credit Union (Lackland Financial Center) located?

A Soarion Credit Union (Lackland Financial Center) is located at 2180 Reese St, Bldg. 1285, San Antonio, Texas 78236


Q What is the internet address for Soarion Credit Union (Lackland Financial Center)?

A The website (URL) for Soarion Credit Union (Lackland Financial Center) is: https://www.soarion.org/connect/find/locations-atms/lackland-financial-center?y_source=1_MjU4NzgzODctNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Soarion Credit Union (Lackland Financial Center) open?

A Soarion Credit Union (Lackland Financial Center) is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM


Q How is Soarion Credit Union (Lackland Financial Center) rated?

A Soarion Credit Union (Lackland Financial Center) has a 3.2 Star Rating from 13 reviewers.

Hours

Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Soarion Credit Union (Lackland Financial Center)

Overall Rating

Overall Rating
( 13 Reviews )
6
1
0
1
5
Write a Review

David L. on Yelp

image Holly was very responsive, patient, & efficient with my unusual request today - solved my problem & gave me good advice.  She is a good banker, & person.


John Mansoo on Google

image So, I use AFFCU as my convenience bank. Coin exchange, Medallion Signature Guarantees, money orders, stuff it's nice to have a bank close by for.
Today I go in to cash in some coins. Put the coin ticket, account card, and ID in the little inside teller tube and wait a few for the cash to come back.
Teller tells me there's a $5 charge to cash out the coin receipt since I don't have an account. "Ma'am, the acct card is in the tube." I'm told I don't have an account. And no record of ever having one.
"Ummmm. Where's the money that was in my account that no longer exists???" You'll have to speak to a CSR in lobby.
The lobby staff looks. I don't exist for them either. No clue about my account or where the money is. They said they "probably" sent it to the state as unclaimed funds. Loosely translated, they have no clue where my money is.
So, no record of my account. No record of any disposition of the money that was in it. No fair warning that my account was in jeopardy of being closed so that I could keep it active... and no record of any kind of attempt to do so as a CYA for the bank. Thank (insert deity of choice) I only had a small amount in my savings account.
Checked the Texas Unclaimed Funds official website. My funds aren't there.
As Mojo Nixon and Skid Roper once sang, AFFCU "Where the h***'s my money???"
Take my "L" as a cautionary tale. If this happened to my balances in my day-to-day bank, I'd be ruined. Would you want your money in a financial institution that just closes your account without warning and keeps no records of the fact?
Time to dig through my files for old statements to validate a balance and file a complaint through the NCUA.
UPDATE in response to AFFCU reply: How do you intend to contact me? I don't exist to AFFCU. My acct # doesn't exist in your system. My SSAN doesn't exist in your system.
And "Thank you for your membership?" What kind of response is that? Is it intended to be humorous??? My account was closed. No record of it existing. No record of the disposition of the funds in that account. That response is yet another example of AFFCU needing to do better.


trabelsi ahmed on Google

image


David Davis on Google

image


Ashley G. on Yelp

image Jessica was very rude to me when I was trying to process my car payment over the phone, I didn't know there was a limit to how much I could pay for, but this is a bank right? She should've told me or helped me rather then shooing me away or telling me to put more money on my card when I had more than enough. They always rush on the phone calls even where there's only two people in waiting. Just don't make sense to rush.


Load More Reviews

Overall Rating

Overall Rating
( 13 Reviews )
6
1
0
1
5

Write a Review

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