Prairie Star Dental

Thank you so much! We truly appreciate patients like you

Thank you John so much for your kind review. We take pride in offering options and letting the patient decide which is best

Thank you so much Nick! We truly appreciate your review. Amazing patients like you make our job so enjoyable :)

Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had at our practice. Your concerns are taken very seriously, and we want to assure you that we are committed to addressing them promptly.First and foremost, we deeply regret any miscommunication or misunderstanding regarding your treatment plan and the services provided. It's always our intention to clearly communicate treatment options and any changes that may arise during the course of dental care. We understand the importance of transparency and respect for our patients' choices.Regarding the billing issues you encountered, we understand how frustrating it can be to feel that charges were applied without consent. We are conducting a thorough review of our billing procedures to ensure that all charges are transparent and clearly communicated to our patients.We also acknowledge that your experience in addressing these concerns with our team fell short of your expectations. Rest assured, we are taking steps to improve our communication processes and ensure that all team members are equipped to address patient concerns with empathy and professionalism.Our entire team is committed to providing high-quality dental care with integrity and transparency. While we understand that your experience may not necessarily reflect our standard of care, we take full responsibility for any shortcomings and are dedicated to learning from this experience to better serve our patients in the future.We would appreciate the opportunity to discuss your concerns further and work towards a resolution that meets your satisfaction. Please feel free to contact our office directly at 512-643-6104 or [email protected], and we will do our utmost to address your concerns.Once again, we apologize for any inconvenience or frustration you experienced, and we thank you for bringing these issues to our attention. Your feedback is invaluable as we strive to continually improve our practice.