Houston, TX Hotel

During southwest December 2022 breakdown we got stuck in Houston stayed here. It was clean and the breakfast was awesome (paid, not free)

Nearby activities: N/a Rooms : 5/5 | Service : 5/5 | Location : 5/5 Hotel highlights Great value More

Recently stayed here and had a great experience. The hotel was clean and the front staff were absolutely wonderful and so helpful. Rooms : 5/5 | Service : 5/5 | Location ... more

Great people, older hotel. Be aware that this is by hobby airport and not Houston International.

Was originally reserved at the Homewood down the street and they had some mechanical issues. So I booked this for the week. Was a decent lateral swap. A little more updat ... more

Good place

(Translated by Google) Poor maintenance in the rooms (Original) Pobre mantenimiento en los cuartos

Babar was excellent! We had a school group with 19 people, we were departing at 3:30 A.M. and he set us up with coffee, and opened the breakfast bar for us. The rooms wer ... more

Clean friendly place to stay

This hotel is beautiful and has an awesome view seeing the airport. It's restaurant is really nice.

Location is convenient for traveling. There were a few ants in the bathroom, and a few gnats. But, it's the season for them.

Worst best western ever! Very ran down

I would give this hotel zero stars. This hotel completely screwed up my wedding event. I had one of my wedding events here and initially when I signed the contract with t ... more

I dont know if the previous reviews are bogus, but this hotel was horrible. IF I COULD GIVE NO STARS, I WOULD. Firstly, we get checked in, and go to our room. Right when ... more

Stayed 3 nights for a conference. Staff were very helpful and approachable. Rooms were clean and tidy. Thank you for hosting me.

Checked in on Friday night, checked out Monday morning. First thing, elevator down the entire time. Next not sure all pillow cases clean. Next we went to go in Sunday ni ... more

Rooms: No cable!!! 2024 and no cable..called front desk and was told some room have it and some dont. so if you stay here ask for the room with working cable. Hotel is da ... more

Overall stay was ok had issues with water pressure and had a package delivered there was almost getting lost but what made my experience pleasant is Bb at the front desk ... more

Room was fine. Fox News (local channel) blasting in the breakfast area. Not a fun way to start the morning.

Stayed at the hotel in January 2024. Customer service was really poor. I had to request for every basic items. No refrigerator in the room. Room wasn't properly cleaned. ... more

Our family stayed here a few days ago. We are Rewards Members. This hotel is under construction had I known that at the time of booking we would've stayed here. The pool/ ... more

I went in on this weekend lad to give my kids a chance to swim over the Easter break in the indoor pool. Upon arrival and getting settled we attempted along with other gu ... more

Worst Hotel ever! I arrived on Monday, it is Friday eve though I ask for the room to be cleaned, it has been 4 nights without someone to clean this room. DO NOT STAY HERE ... more

They always forget to clean my room, stains in the couch and found blood in one of the pillow cases. Towels are always stained, when you call the front desk they say they ... more

Roaches were a common find

HOME AWAY FROM HOME!!

If I could give this place zero stars I would. DO NOT COME STAY HERE! They have CPS teenagers who stay here and they are an actual public disturbance to the place, I enco ... more

Front desk attendant, Ben, is super friendly and helpful, I appreciated his services. The place it's kinda not like the best hotel but the staff? Thumbs up yall

I LOVEEEE this Hotel and this location. I stayed in the Queen Studio Suite Mobility Access Roll in Shower. I booked through a 3rd party, and I didn't get the exact room I ... more

Very nice!

Alex welcomed us late one night. We didnt have a reservation, but werent gauged with a high rate (Ive seen it happen), enjoyed the room and stay.

Good price, need to empty outside trash cans though Rooms : 4/5 | Service : 4/5 | Location : 2/5 More

Excellent place to stay Rooms: Nice and clean Rooms : 5/5 | Service : 5/5 | Location : 5/5 Hotel highlights Great view, Quiet, Kid-friendly, Great value, High-tech More

Great place

Management is absolutely horrible at this location!

Calling the Valet service takes multiple attempts, as no one answers the phone. Hit or miss with front desk picking up the phone when you call, too. Email to Front End ma ... more

Stayed here for about a week during a licensing class down the road. The rooms are clean, tv options are not great but the service was awesome. They could use another pe ... more

Stayed here for a conference. I was hit with fraudulent lounge charges when I didnt step foot in the lounge or order any food at the hotel. Tried to call and rectify the ... more

Great authentic Mexican food in the area

Alondra is the best best bartender there is! She was very vigilant about keeping my glass full, and she was very sweet!

Excellent service at the front desk, clean hotel, fair prices

Houston Galleria are is so swanky! The bathroom spelled like a sewer back up. The check in was great. The breakfast was good.

It was a good hotel.

Its always nice when Im here . Very clean very peaceful. Service is amazing !!

This is strike two on Holiday Inn. Two in a row that have been awful. I'm not sure how they can charge as much as they do for a room that is literally falling apart. See ... more

Rooms were clean with two queen birds and hence can accommodate a family of four conveniently. The breakfast was good. Ample parking space with wheelchair access. The sta ... more

Secure parking is a plus. Breakfast was amazing

The front desk staff said that all rooms are non-smoking, but the bathroom always smells of cigarettes, and the room is not ventilated and has a strong smell of mold. Roo ... more

I am an IHG diamond elite member, which means I spend 70+ nights annually on IHG/Holiday Inn properties. I have been a member since 2015, and this is possibly the worst h ... more