Crofoot MD Clinic and Research Center

I dislike this place. Its far from me, which its not their problem, the issue is they are disorganized and it often results in a massive waste of time for me. Their customer service is horrible, very impersonal; borderline rude, especially over the phone, as if they are doing you a favor answering your call. Their billing department is a joke, there is no transparency when it comes to cost of services and you never know what or how much youll be billed. I once got billed hundreds for lab work that was supposed to be coded as preventive and covered by my insurance 100%. It took months to get that resolved.
Mar 7th, 2024

I'm a new patient with the Crofoot clinic and I'm blown away you the kindness and efficiency of every staff member. They're all so amazing. I couldn't be more pleased.
Feb 8th, 2024

Love this place. The lobby is ALWAYS LIT in terms of lights and music. Receptionists are always in a good mood its almost scary. Also, Derek Smith > Any other PCP (in the whole state probably) Mans is like a guardian angel in scrubs. If he ever quits I might follow him to his next practice. Been in his care for 5 years now, & hes always on top of things with a genuine smile on his face. From last minute televisits to Monkeypox treatment, and many more occurrences - so yeah I trust his judgement more than my own at this point lmao
Feb 7th, 2024

Clean, welcoming, very professional. Plenty of parking. Everyone is friendly and welcoming. Even tho I arrived 30 minutes early to my appointment, I wanted less than 5 minutes before being seen by the doctor. The person (forgot his name) who drew blood was by far the best!!! Felt nothing. If youre afraid of needles, hes your man! I didnt feel rushed by the doctor.
Feb 5th, 2024

Jan 16th, 2024