Endocrinology Clinics of Texas

Im conflicted with this review. Dr Splenser is a great Dr and cares about his patients, however, the office staff is a complete mess!! Nobody ever answers the phone, or return calls left on voicemail, or respond to texts!! Im not sure what happened but it has gone down the drain in a very short amount of time!! Cmon Endocrinology Clinics of TX, get it together!!! Im a very dissatisfied patient and I have a choice to either leave or stay and quite frankly, I can go anywhere bcuz a Dr is a Dr.
Mar 6th, 2024

They require a deposit to even make an appointment, and if you cancel the appointment, getting the refund back is a very frustrating process because their communication is horrible. They dont have a live person you can talk to. They want you to utilize their chatting platform, which they are very slow to respond. Took me a month to get refund due to miscommunication. Read up their policies on their website before making an appointment. Once you make the appointment, good luck if you ever have to change or cancel your appointment, or collecting refund, very frustrating experience.
Feb 20th, 2024

These guys are fraud, ask for deposits, dont pick up calls, dont reply to texts property, I am waiting for my refund for over a month, they keep dodging by lying they mailed the check, then its been over a week I have been asking them to confirm when the check is ready so I can pick it up myself. They are so incompetent that they cant even just simply call for 5 seconds to tell me when I can come. Thieves.
Feb 16th, 2024

Poor service front desk, they rarely call you back and answer the phone
Feb 6th, 2024

Dr Bharaktiya is one of the best doctors Ive ever had. She is so knowledgeable and supportive. Highly recommend for anyone suffering from PCOS or Thyroid issues. I drive almost 2 hours to see her and each visit is worth it!
Oct 13th, 2023