Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.0 - (35 reviews)
15
3
0
0
17
Read Our 35 Reviews

Chamber Rating

Verified Member
3.0 - (35 reviews)
15
3
0
0
17
  • Bash

    Great customer service
    Apr 19th, 2023

  • Art Wager

    Last Saturday, while at the gym, i was contacted by an automated service of FSCU related to a charge on my bank Visa. The charge was for 750.00 worth of concert tickets to a show in New York. I was asked via text to confirm I made the purchase.. "Type NO if you did not authorize this purchase". I typed no and the transaction was not approved. My card was cancelled. I went into my local branch here on Bastrop and they were able to print me out a new credit card immediately. No dispute needed as the transaction was not approved to begin with. This is just one of many excellent services they've provided since the merger with People's Trust. Great work and much thanks !
    Mar 26th, 2023

  • Rhonda Whalon

    No one never answers the phone to even get information.
    Jan 10th, 2023

  • jonathan harris

    Waste of time. Went in for a simple cash deposit and the person helping me couldnt process it so he asked for help from what Im assuming is his boss, the boss was on the phone the entire time not caring. There was a toddler running around, which I believe was his child . Very unprofessional, will be calling corporate soon to make sure this situation gets settled.
    Jun 3rd, 2022

  • jamie eustace

    Absolute worst banking experience of my life. I have visited this branch on a number of occasions and they have NEVER been able to provide the service I need. Today, I went to transfer money between accounts and they said they could not do it because their system only allowed minimum transactions. I then said I would like to close my account and take my funds elsewhere. Again, they said they couldn't do it. They could not even estimate when the services would be available. I asked if I could do it online-- they again said no. He had the nerve to suggest they mail me a check for over $100K and mail me forms to close the account. Mail? in this day and age? TAKE YOUR BANKING ELSEWHERE they are unreliable and don't have the resources to take care of customers.
    Aug 31st, 2022

Read Our 35 Reviews

About
First Service Credit Union - Bastrop

Notice: This branch will be permanently closed on April 4, 2025. Our Bastrop Branch is located in East Downtown Houston, a community with a thriving arts scene and in close proximity to event centers and several major sports venues. As a matter of fact, our branch is just a block away from PNC Stadium, home to our professional soccer team, the Houston Dynamo. This branch has employees available to speak to members in both English and Spanish.

Contact Info

Questions & Answers

Q What is the phone number for First Service Credit Union - Bastrop?

A The phone number for First Service Credit Union - Bastrop is: (713) 676-7777.


Q Where is First Service Credit Union - Bastrop located?

A First Service Credit Union - Bastrop is located at 413 Bastrop St, Houston, Texas 77003


Q What is the internet address for First Service Credit Union - Bastrop?

A The website (URL) for First Service Credit Union - Bastrop is: https://www.fscu.com/branches-atms/bastrop


Q What days are First Service Credit Union - Bastrop open?

A First Service Credit Union - Bastrop is open:
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM


Q How is First Service Credit Union - Bastrop rated?

A First Service Credit Union - Bastrop has a 3.0 Star Rating from 35 reviewers.

Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Ratings and Reviews
First Service Credit Union - Bastrop

Overall Rating

Overall Rating
( 35 Reviews )
15
3
0
0
17
Write a Review

Bash on Google

image Great customer service


Art Wager on Google

image Last Saturday, while at the gym, i was contacted by an automated service of FSCU related to a charge on my bank Visa. The charge was for 750.00 worth of concert tickets to a show in New York. I was asked via text to confirm I made the purchase.. "Type NO if you did not authorize this purchase". I typed no and the transaction was not approved. My card was cancelled. I went into my local branch here on Bastrop and they were able to print me out a new credit card immediately. No dispute needed as the transaction was not approved to begin with. This is just one of many excellent services they've provided since the merger with People's Trust. Great work and much thanks !


Rhonda Whalon on Google

image No one never answers the phone to even get information.


jonathan harris on Google

image Waste of time. Went in for a simple cash deposit and the person helping me couldnt process it so he asked for help from what Im assuming is his boss, the boss was on the phone the entire time not caring. There was a toddler running around, which I believe was his child . Very unprofessional, will be calling corporate soon to make sure this situation gets settled.


jamie eustace on Google

image Absolute worst banking experience of my life. I have visited this branch on a number of occasions and they have NEVER been able to provide the service I need. Today, I went to transfer money between accounts and they said they could not do it because their system only allowed minimum transactions. I then said I would like to close my account and take my funds elsewhere. Again, they said they couldn't do it. They could not even estimate when the services would be available. I asked if I could do it online-- they again said no. He had the nerve to suggest they mail me a check for over $100K and mail me forms to close the account. Mail? in this day and age? TAKE YOUR BANKING ELSEWHERE they are unreliable and don't have the resources to take care of customers.


Load More Reviews

Overall Rating

Overall Rating
( 35 Reviews )
15
3
0
0
17

Write a Review

RATING:
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