OneSource Cloud Services

Apr 28th, 2023

Onesource always fix my desktop and laptop on time and in a professional manner. They are reliable and reasonable.
Feb 19th, 2021

Of the positive moments for me - these guys are located really close from my location and are really easy to find. As for the rest - The service is okay. I brought my laptop with a critical error in the hard disk and did not realize until later that all their work takes in average from 3 to 5 working days. There was an option to an "urgent repair", of which I found out also by the time of picking up my machine. For me it was Especially "nice" to find out as I was in a hurry and I needed the repair done ASAP - I did notice that at the reception, btw, when brought the laptop. (Better communication with the clients, maybe, for your next ones, warning/reminding them about the time and offering them an "Urgent/ASAP" solution?..) Also, I received a temporary client's profile online that was supposed to help me watch the progress with my laptop.. Well, that page has been empty for the next two working days, so I had to give them a call to only find out they needed my permission to proceed further with the repair (ermm.. - would I even find it out at all if I didn't call, I wonder?..). and - after all - they weren't able to recover the info from my old hard drive. Of which I found out shortly before picking it up.. - it might have meant just my "special luck" with it though but - since I was promised that they could recover most of the info from it - it sure did leave an unpleasant feeling too.
Sep 10th, 2020

Service was efficient and on time. The problems were fixed and we are happy. Would recommend!
Jun 22nd, 2020

Feb 26th, 2020