Worth Ross Management Co Inc

Apr 7th, 2024

Apr 4th, 2024

I appreciate the quick response and clarification to my question.
Apr 4th, 2024

Great work Thank you
Mar 31st, 2024

Using this company would be one of the worst possible decisions anyone could ever make, in their entire lifetime. If you read this and still choose to use this company, you deserve all of the pain and suffering that will inevitably result from your poor, poor choice. My condo flooded because my upstairs neighbor's toilet was overflowing for several hours while he wasn't home. Had a restoration company come out to dry it and since then, NOTHING has happened. For five months I have been waiting and waiting and waiting. I will continue to wait because some days it seems they forget my claim still exists. I send emails to my account manager, she ignores them. I call their office. The reception transfers me to my account manager, who, of course, isn't available to take my call and has a full voicemail. I try to escalate things and reach out to other people in the organization. Everyone that works for this legion of doom has perfected their own version of saying, essentially: "There is nothing I can do currently because I am waiting for someone else to take action." Worth Ross's communication is non existent. They volunteer nothing and strategically allow people to wear themselves out in frustration before addressing their grievance. They set no expectations for what their clients can expect from them. They consistently make "lip-service" types of promises that they have no intentions of following through on and that you would be an absolute fool to give any credence to (Trust me, I foolishly know from experience.) I would have to say the primary purpose of our HOA dues are for these people to have an expensive office off 75 and a comfortable income in exchange for doing mostly nothing. There are no tangible, measurable results of their "work" to determine whether or not there is any value in the money they siphon from our bank accounts each month. I really can't be too sure what they actually do (It took them a month just to get me a remote to the gate of the complex) So I will continue to lose my mind in my destroyed condo because Worth Ross doesn't feel like following through on their contractual obligations. DON'T GIVE THESE PEOPLE MONEY UNLESS YOU ARE BEYOND STUPID.
Mar 30th, 2024